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Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Durham Marriott City Center

Experience a blend of comfort and cosmopolitan style at Durham Marriott City Center. Set in the heart of Durham, NC, our downtown hotel is attached to the Durham Convention Center and steps away from the Carolina Theatre and Durham Performance Arts Center. Explore the area’s nearby attractions, including the Durham Bulls Athletic Park, the Museum of Life and Science and the Duke Medical Center. Delight in modern hotel amenities during your stay, such as in-room dining, a business center and a 24-hour gym. After a productive day downtown, enjoy sumptuous southern cuisine and handcrafted cocktails at our hotel restaurant, Table South Kitchen & Bar, then cap off the night with a drink at our M Club Lounge. Our spacious hotel rooms and suites feature flat-screen TVs, plush bedding, comfortable workplaces and high-speed Wi-Fi, while select rooms showcase views of downtown. Whether in search of a relaxing getaway or productive work trip, Durham Marriott City Center provides a refreshing stay in Durham, NC.