In Room Dining Supervisor
Full-Time
Four Seasons Hotel and Residences at the Surf Club
Surfside, FL
Posted February 8, 2026 by Four Seasons Hotels & Resorts
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
About the role
The In-Room Dining Supervisor does require supervisory responsibilities over the In-Room Dining Department. This position acts as the manager on duty when there is not an In-Room Dining Manager or Assistant Manager present. Supervise and participate in taking guest orders, setting up trays and deliveries for In-Room Dining in accordance with quality standards while ensuring guest satisfaction.
What you will do
Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s In-Room Dining Department to ensure that established cultural and core standards are met.
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
Attend regular operational meetings to ensure effective coordination and cooperation between departments.
Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
Please note that due to busy business levels you may be asked to perform tasks that are outside the scope of your job description in order to ensure a positive guest experience.
Complete locally and federally required training classes or certification as required.
What you bring
Excellent reading, writing and oral proficiency in the English language. Knowledge of food & beverage service, cost control, labor control and accounting. The ability to operate computer equipment and other food & beverage computer systems.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Complimentary Parking
Schedule & Hours:
• Full Time (early mornings. days, evenings, weekends and holidays)Candidates must have valid work authorization for the U.S.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons Hotel and Residences at the Surf Club
Join our team at Four Seasons Hotel and Residences at the Surf Club
| Address | 9011 Collins Avenue, Surfside, FL 33154 |
|---|---|
| Property Type | Hotel |
| # Jobs | 31 |
About Four Seasons Hotels & Resorts
About Four Seasons
Times change, but our dedication to perfecting the travel experience never will. Our highly personalized 24-hour service, combined with authentic, elegant surroundings of the highest quality, embodies a home away from home for those who know and appreciate the best. As the company has grown from a single hotel to 90 in 36 countries, our deeply instilled culture, personified by our employees, continues to get stronger. Over more than 50 years, our people have built an unrivalled depth of reliability, trust and connection with our guests – a connection we will steadfastly uphold, now and always.
Service Culture
Many years ago, Four Seasons set out to create a corporate mission statement that would guide the actions of everyone in the organization. Our goals, beliefs and principles are the foundation of the work we do every day on behalf of our guests.
Who We Are We have chosen to specialize within the hospitality industry by offering only experiences of exceptional quality. Our objective is to be recognized as the company that manages the finest hotels, resorts and residence clubs wherever we locate. We create properties of enduring value using superior design and finishes, and support them with a deeply instilled ethic of personal service. Doing so allows Four Seasons to satisfy the needs and tastes of our discriminating customers, and to maintain our position as the world's premier luxury hospitality company.
What We Believe Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Because satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.
How We Succeed We succeed when every decision is based on a clear understanding of and belief in what we do, and when we couple this conviction with sound financial planning. We expect to achieve a fair and reasonable profit to ensure the prosperity of the company and to offer long-term benefits to our hotel owners, our customers and our employees.
How We Behave We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others as we would have them deal with us.
Careers
Four Seasons offers an award winning work environment and an excellent benefits package which includes:
- Competitive salary and wages
- 401 (k) Retirement plan with company match
- Excellent training and development opportunities
- Complimentary stays at other Four Seasons properties worldwide
- Complimentary meals on duty
Other Jobs at Four Seasons Hotel and Residences at the Surf Club:
Surfside, FL
Surfside, FL
Surfside, FL