Front Office Manager
Full-Time
7am-3pm, 3pm-11pm
Texican Court
Irving, TX
Posted March 3, 2026 by Valencia Hotel Group
Boutique Hotel Company Seeking Passionate Leader. Medical Insurance, Paid Time Off, Growth Opportunity.
Compensation: $60,000 to $70,000 per year plus bonus
Perks: Cell phone reimbursement, Vision, Medical, Dental, Life, PTO, 401K Match
Seeking Front Office Manager with experience in full service hospitality. Duties and responsibilities include:
Display exceptional knowledge of guest rooms and amenities
Complete injury/ incident reports for guests and employees
Be on the lobby during peak hours and special events. (7:30AM – 9:30AM, 4PM to 7PM)
Review arrivals and departures for special requests and billing notes
Complete MOD checklist on scheduled shifts
Review the credit check report and additionally authorize as needed. Perform lock out if authorization declines
Ensure front desk agents complete the shift checklist
Verify room inspections are on pace
Review Out of Order/ Service rooms and verify if needed
Verify all amenities are submitted in Alice and are completed
Ensure room service orders taken at the front desk are entered per hotel standard
Complete annual reviews for designated associates
Participate in any off-site events
Attend Managerial meetings such as Behind the Scenes, Daily Stand Up, Standing Ovation, Safety
Schedule and host monthly meeting for Front Desk Agents and Night Auditors
Create and assign weekly trainings.
Schedule monthly office deep clean
Ensure lost and found items are appropriately logged and stored. Storage to be cleaned out monthly
Ensure staff is adhering to all service standards and codes of conduct
Purchase gift shop and signature scent items
Purchase office supplies for hotel staff
Review financials on a daily/ weekly basis
Input forecast into Hotel Effectiveness
Schedule employees according to Hotel Effectiveness specifications
Review Daily Check in Hotel Effectiveness daily and address any potential overages
Communicate all special events to Front office staff
Source and participate in events that help promote Texican Court and all outlets
Schedule continuous staff training on liquor, beer, wine, and food
Ensure room service and amenities are delivered according to company standards
Have comprehensive knowledge of hotel systems such as Tabit, Alice, Stay N Touch, Open Table, Actabl
Be proficient in Microsoft Word, Excel, and PowerPoint
Texican Court
An Irving Boutique Hotel
Welcome to Valencia Group’s Texican Court where guests experience a blending of cultures from Texas and Mexico. Texican Court is located in the heart of Las Colinas, TX across from the Convention Center and The Music Factory. The hotel is designed to provide a rich setting for people to escape their everyday lives and settle into a world that moves slower and where the Texas sun is not a burden but rather a reason to settle in for a cold beverage with a plate of tacos. “Make Tacos Not War.”
| Address | 501 West Las Colinas Blvd, Irving, TX 75039 |
|---|---|
| Property Type | Hotel |
| # Jobs | 4 |
About Valencia Hotel Group
About the company
Urban. Sophisticated. Luxurious. Exceptionally comfortable. Experience the Timeless Hospitality® of a Valencia Hotel Group. Created for today’s passionate traveler, each of our hotels are intentionally built to showcase both modern design and classic character, reminiscent of the great hotels of cities of a bygone era. It is our philosophy that every guest can come to expect a true sense of place, unique amenities, attentive service and the prime locations that bring you closer to all the host destination has to offer.
Whether you are visiting our Valencia brand in San Jose at Hotel Valencia Santana Row or deep in the heart of Texas in San Antonio at Hotel Valencia Riverwalk, you will find our consistency in signature luxury and outstanding service.
Valencia Hotel Group’s first 'court' concept, Lone Star Court, in Austin, TX at The Domain, which is a park-like setting in Northwest Austin full of shopping, restaurants, movie theater, and more. This is “Timeless Hospitality®” at its best uniquely capturing the true essence of Austin and the great state of Texas while embracing a bit of Americana, with an authentically designed destination experience that pays tribute to the heyday hotel era of the 30’s, 40’s, and 50’s.
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