Lobby Bar Supervisor

Full-Time

Royal Orleans Hotel

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.

Omni Royal Orleans associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Omni Royal Orleans is seeking a Lobby Bar Supervisor to join our team.

Located in the heart of the French Quarter, Omni Royal Orleans anchors the corner of St. Louis and Royal Streets and has long been recognized as a historic Four Diamond hotel that reflects a more sophisticated time.

As part of our recent renovation, the Royal Lobby Bar is a new addition, enhancing our tradition of timeless elegance while offering guests a refreshed experience.

We invite you to become part of our team and contribute to the continued success and legacy of the Omni Royal Orleans.

• Supervise daily bar operations during assigned shifts, ensuring service quality, safety, and cleanliness for guests and staff.
• Maintain comprehensive knowledge of all beverage offerings, including spirits, wine, beer, and cocktail menus.
• Support execution of beverage menus and promotions as directed by the Bar Manager and Assistant Manager.
• Ensure all bar staff complete side work and opening/closing checklists accurately.
• Spot-check liquor pars and communicate inventory needs to management.
• Conduct pre-shift meetings to review promotions, service standards, and product knowledge.
• Provide on-the-floor coaching and guidance to bartenders and servers during service.
• Handle guest feedback and complaints professionally, escalating issues to management when necessary.
• Stay present on the bar floor during peak hours to supervise service flow, engage with guests, and support staff.
• Ensure consistency in beverage preparation, presentation, and portion control.
• Assist in training new bar staff on daily operations and service standards.
• Prepare maintenance requests for bar equipment and facilities, notifying management of urgent needs.
• Participate in regular staff meetings and trainings.
• Provide performance feedback on staff to the Assistant Manager or Manager.
• Maintain knowledge of resort property, events, and beverage-related promotions.
• Uphold high standards of personal appearance and grooming for self and staff.
• Participate in company trainings and champion the Omni All-In culture.

• Must hold a current Louisiana Responsible Vendors Permit.
• Must have current ServSafe Food Handlers Certification.
• Minimum 12 years experience as a lead bartender, head bartender, or bar shift supervisor in a high-volume, luxury, or award-winning bar, restaurant, or hotel.
• Strong knowledge of mixology, wine service, and craft beer.
• Excellent verbal and written communication skills in English, with guests, staff, and management.
• Prior bartending and cash handling experience required.
• Experience supervising shifts or training bar staff preferred.
• Ability to thrive in a fast-paced environment, multitask, and remain calm under pressure.
• Flexible schedule, including nights, weekends, and holidays.

Physical Requirements

• Ability to operate POS systems, printers, telephones, and standard bar equipment.
• Prolonged periods of standing and walking during service hours.
• Ability to lift and carry beverage cases and supplies, up to 50 lbs.

Working Environment

• Work performed inside hotel and bar areas, with constant interaction with staff and guests.

• Occasional work outdoors for events, with exposure to varying weather conditions.

• Exposure to alcohol, mixers, food items, and cleaning chemicals.

Tools & Equipment

• POS systems (MICROS), Kronos, Microsoft Office.

• Standard bar equipment, including cocktail tools, refrigeration systems, and beverage dispensing equipment

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.