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Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Focus on achievement of hotel financial goals / budget targets.
Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.
Develop accurate and aggressive long and short-range financial objectives consistent with property objectives.
Ensure that all Shaner and franchise operating standards are followed.
Be accessible to guests and employees.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Handle guest complaints ensuring guest satisfaction.
Assist staff with their job functions to ensure optimum service to guests.
Leads all aspects of employee performance to ensure productivity and a quality work environment.
Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.
Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections.
Other duties as assigned

Responsibilities

The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property’s sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community.

Qualifications

Minimum of five years of progressive leadership experience in the hospitality industry.
Ability to satisfactorily communicate with guests, management and co-workers to their understanding.
High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred.
Bilingual English/Spanish a plus.
Knowledge of budget preparation and cost controls.
Working knowledge of all hotel departments.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to apply good judgment to carry out instructions.
Knowledgeable of the property management system.
Knowledge of local activities and attractions appropriate for clientele.

Fairfield Inn & Suites by Marriott DuBois

Discover all DuBois, PA has to offer from our perfectly located Fairfield Inn & Suites. Our Marriott hotel is located near interstate 80, making it the ideal place to stay and enjoy a game in Showers Field, hike at Parker Dam State Park or visit Gobbler’s Knob, home of Punxsutawney Phil. Take advantage of our spacious guest rooms featuring free high-speed internet, in-room microwaves and mini refrigerators, and plush mattresses, crisp linens and fluffy pillows. Our hotel in DuBois offers a 24-hr. business center, 24-hr. fully equipped fitness center, and a guest laundry facility. Start your day off right with our complimentary hot breakfast buffet and end the day with a dip in our indoor pool or by relaxing on the outdoor patio. Need an event venue? Our hotel offers a meeting space for up to 60 attendees. Whether you are in town to visit our local wineries, Treasure Lake or Bilger’s Rock, let our award- winning staff help deliver a memorable experience.