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Compensation: $19.00 to $22.00 per hour

JOB DESCRIPTION

Lodging Coordinator

Reports To: Supervisor
Job Type: Full-Time

GENERAL DESCRIPTION

At Corporate Hospitality Services, we are seeking a dedicated and detail-oriented Lodging Coordinator to join our growing team. This individual will play a key role in ensuring accurate and timely lodging arrangements for our clients, maintaining strong communication with both hotels and internal departments, and supporting our commitment to exceptional service in the oilfield hospitality industry.

RESPONSIBILITIES AND DUTIES

Answer and screen incoming calls with professionalism and efficiency
Accurately gather information and enter data into the queue system
Monitor and respond to reservation and lodging emails, assigning tasks appropriately
Book lodging accommodations accurately and promptly
Liaise with hotels to update or resolve issues with reservations on behalf of clients
Communicate with clients regarding updates or issues reported by hotels
Negotiate and confirm hotel rates to maximize client savings
Review entries in Salesforce to avoid duplicate bookings
Inform clients about hotel policies that may incur additional charges (e.g., cancellations, parking fees)
Address and resolve client complaints related to CHH facilities
Complete nightly check-in call lists and document all interactions thoroughly in Salesforce

EXPERIENCE

Lodging Coordinator: 5 years (Required)
Hospitality Industry: 1 year a Plus
Customer Service
Multitasker
Able to work well under pressure
Team player with positive attitude

COMPENSATION AND BENEFITS (AFTER 90 DAYS)

Dental Insurance
Health insurance
Vision Insurance
PTO
After 1 year of dedicated service, the employer will provide comprehensive coverage for allied medical expenses at no cost to the employee

"To explore other available positions, please visit our Careers page at https://www.chsoilfield.com/careers/. https://www.youtube.com/watch?v=gOmkVPqOyEU

Corporate Hospitality Services

Streamline Corporate Travel

Corporate Hospitality Services simplifies housing needs so you can focus on what you do best. We handle it all, from single and multiple-night hotel stays to long-term, fully-furnished lodges for your work crews.

Just make one call to CHS and we’ll arrange housing for your traveling executives, supervisors, and employees in the field. We simplify corporate lodging and keep your people happy and at their best.