General Manager

Full-Time

Who this job will appeal to

This job is for you if you possess charasmatic leadership, strategic vision, and overall business success, focusing on creating a dynamic and engaging environment for both employees and customers. The role involves a mix of strategic planning, financial oversight, and people management to drive growth and operational excellence.

Why you will enjoy this job

If you have built a strong career path in Hospitality leadership and now find yourself looking for the next challenge to make you feel alive and needed, look no further. A new Management Team is being assembled to meet the challenges of the Luxury Market as we reposition the Resort to open in late 2026 as a Radisson BLU Resort on Grand Anse Beach in Grenada. Think of this as your opportunity to prove to your peers that your best years are just beginning. Grenada is a friendly island, off the beaten Tourist path allowing opportunity, tranquility and unspoilt nature to coexist. Direct flights are available from most countries and repatriating your earnings is easy. Extensive renovations are underway while the Resort remains open for business - ready for your proven strategies in building a legendary Caribbean Resort based on service excellence.

The ideal candidate for this position

Must have mastered the art of disciplining their mind to achieve success. Failure or Plan B does not enter their mind for success is what they create. They have a great understanding and ability to create a legendary service culture, while having in-depth knowledge of how an internationally branded Resort/Hotel must run. An ideal candidate must not be a "clock watcher" but invest their time day and night, six days a week, immersing themselves in all the operations of the Resort, observing, asking questions, and improving every aspect with the goal of maximising customer satisfaction and profits while earning annual top tier awards from Choice Hotels International. 

What you will be doing

Visionary Leadership & Team Development: Leading, motivating, and inspiring a high-performing team, fostering a positive, collaborative, and inclusive work environment. You will oversee all staff recruitment, training, development, and performance management.

Strategic Planning & Execution: Developing and implementing strategic initiatives to achieve company goals, drive growth, and optimize productivity. You will analyze market trends and competitor activity to identify new opportunities and stay ahead.

Operational Excellence: Overseeing all day-to-day operations across various departments (e.g., F&B, retail, sales, maintenance) to ensure efficiency, high standards of service, and compliance with all regulations.

Financial Management & Profitability: Taking full accountability for the location's Profit & Loss (P&L) performance, including budget preparation, cost control, and revenue generation strategies to meet financial targets.

Customer & Stakeholder Relations: Ensuring an exceptional customer experience, resolving complaints effectively, and building strong relationships with key clients, vendors, and community partners.

Innovation & Continuous Improvement: Championing change and implementing new ideas to enhance efficiency, drive sales, and improve overall business performance. 

Who you will be working with

In addition to your subordinates, weekly interaction with the Company's CFO and Managing Director. 

Benefits

Paid up-skilling, use of a company's car, a complimentary return airfare on your employment anniversary, accommodation, meals, no charge for inclusion in the company's health plan. Performance bonuses are paid when keeping the Resort in the top 10 Choice Hotels in the Caribbean and Latin America region and in earning any annual Choice Hotels awards.