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Unleash Your Potential as a Night Auditor with Exceptional Growth Opportunities & Competitive Benefits!

Perks: Franchise Travel Discounts, Vision and Dental Insurance, Voluntary Benefits, 401(k), Daily Pay, PTO, and Free TeleHealth Program

DON’T THINK OF THIS AS JUST ANOTHER JOB OPPORTUNITY….it is SO much more:

GROWTH in your career!!!
The Chance to work in a positive, TEAM environment!!!
Gain EXPERIENCE within the hospitality industry!!!
Every employee is VALUED, RESPECTED, SUPPORTED and APPRECIATED!!!
We offer COMPETATIVE PAY!!!
Paid PTO!!!
FREE participation in our telehealth program!!!
DAILY PAY with our partner Zayzoon!!!
Optional, voluntary benefits such as: DENTAL, VISION, STD, LTD, LIFE INSURANCE!!!
Generous TRAVEL BENEFITS!!!
Employee referral INCENTIVES!!!

THE BOTTOM LINE IS, WE WANT TO INVEST IN YOU!!!

We are looking for night auditors that can start immediately! Join our award-winning company!

Primary Responsibilities

Greet and processes guests as they check-in/out
Complete registration, secure payment, verify billing and adjust billing as needed
Confirm guest information, room rate, selection of room(s)
Code electronic keys
Assists guests with reservations and requests in a friendly, professional and timely manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Provide high standards of quality to ensure guest satisfaction
Anticipate guests’ needs and consistently exceed their expectations
Implement creative solutions as needed while complying with brand standard
Run Night Audit Process every night
Demonstrate a thorough knowledge of hotel information including but not limited to:
Hotel Information
Room categories
Room rates
Packages
Promotions
Build strong relationships with guests, clients and groups while maintaining professional integrity
Possess knowledge of local area to answer guest questions

Skills/Experience

Guest service experience preferred
Professional, mature, reliable a must
Previous hotel experience a plus
Attention to detail
Team player
Organizational skills
Professional written and verbal communication

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

SpringHill Suites by Marriott Chattanooga North/Ooltewah

Find style and substance at our Ooltewah, Tennessee, hotel

Discover a contemporary take on classic comforts at SpringHill Suites Chattanooga North/Ooltewah. Located in Ooltewah, Tennessee, our hotel places you near numerous attractions such as the Summit Softball Complex, Southern Adventist University and Hamilton Place. Start your day with our hotel's complimentary breakfast or head to our on-site restaurant, Creekside Bar + Grille, and choose from delectable American fare. We offer 1,964 square feet of versatile venue space designed to accommodate your Tennessee events. Stay active at the 24-hour fitness center, stocked with cardio equipment and free weights, or take a swim in our outdoor pool. After a day of exploring Ooltewah, retreat to a spacious hotel suite featuring free Wi-Fi, smart TVs, spa-like bathrooms and separate work and sleep areas. Travel with confidence at SpringHill Suites Chattanooga North/Ooltewah.

Address	8876 Old Lee Highway, Ooltewah, TN 37363
Property Type	Hotel
# Jobs	6

About Gibson Hotel Management, Inc.

Gibson Hotel Management, Inc.

Management | Development | Investments

Gibson Hotel Management, Inc., based in Knoxville, Tennessee, is an award-winning and privately held hotel management, investment, and hotel development company.

We pride ourselves on possessing a lengthy track record of success in addition to espousing the values of integrity, experience, and discipline. As a vertically integrated hospitality company, we leverage our strategic relationships with worldwide industry-leading brands such as Marriott International, Hilton Worldwide, and InterContinental Hotel Group to create value for our investors, team members, and the communities in which our hotels have a presence. We understand that any venture worth pursuing calls for a diverse team of talented and driven professionals working with synergy to achieve bigger goals than any single individual could accomplish.

Our leadership team believes that successful businesses call for systematic strength, - from the process of forming strategic initiatives and engaging in site selection, through thoughtful design and construction, pre-opening marketing campaigns, deploying skilled managerial talent, and providing strong corporate leadership. Our primary goal is to participate in value-creating endeavors for our lodging partners, investors, guests, and team members. We consistently reach our goals through applying our management, development, and investment services on a selective and strategic basis in growing markets nationwide.

We pride ourselves on exemplifying an inviting company culture that welcomes all from many paths of life. We respect our employees and like to know what is going on day to day in order to cultivate an environment that they enjoy and is efficient to them. We love to recognize our staff for achievements and success! The most rewarding part is the return that we invest in our employees to grow them to the next level in their career. We invite you to grow with us as there are many exciting avenues for the future of Gibson Hotel Management, Inc.

Mission Statement:
"We are dedicated to: Our team members by fostering their professional growth... Our guests by providing genuine hospitality... Our partners by generating exceptional returns.

Vision Statement:
"Gibson Hotel Management is a dedicated hospitality company developing and operating successful, highly profitable assets while creating teams of inspirational leaders in our business and communities."

While working at the corporate office you can expect the following:

Competitive Salary
Benefits Including: Heath Insurance and Stipend, Dental Insurance, Vision Insurance, 401(k) with match from GHM, Voluntary Benefits such as: Short- and Long-Term Disability, Critical Illness, Hospital Indemnity. All along with PTO, Daily Pay, and a Free Telehealth Program through Healthiest You!
Cell Phone Stipend
Free use of our office gym

If you embrace the philosophy of Servant Leadership, have an entrepreneurial spirit, and are a team player, Gibson Hotel Management, Inc. is interested in you!

Are you ready to take your career in hospitality to the next level?

JOIN OUR TEAM TODAY!