Senior Group Sales Manager

Full-Time

At The Wall Street Hotel, our mission is to Light Up Wall Street by delivering exceptional hospitality and curating unforgettable experiences for our guests. Rooted in luxury, sophistication, a rich history, and personalized service, we strive to be the ultimate destination for business and leisure travelers alike through thoughtfully designed spaces and authentic New York hospitality. With 178 impeccably designed Guestrooms and Suites, 6,000 sq ft of event space, and Michelin starred dining. The Wall Street Hotel is charting the course of luxury hospitality in Lower Manhattan.

We are seeking a Senior Group Sales Manager to drive revenue growth within the Corporate Group segment. This role requires a proactive, strategic, and relationship-driven sales professional who can elevate The Wall Street Hotel’s market share among top-producing corporate group clients. This role will oversee overall day to day operation, planning, and long-term outlook of this segment. The Senior Group Sales Manager reports to The Director of Sales and Marketing.

Key ResponsibilitiesGroup Sales & Account Management

• Proactively source, qualify, and close corporate group and meeting business across local, national, and international markets.
• Develop and maintain strong relationships with meeting planners, corporate travel buyers, third-party intermediaries, and key decision-makers.
• Create and present tailored proposals that reflect the hotel’s luxury positioning and unique selling points.
• Negotiate group rates, terms, and contracts that align with revenue goals and brand standards.
• Partner with Revenue Management to ensure optimal yield and profitability on all group bookings.
• Maintain accurate account information and pipeline tracking in the CRM system to ensure strong forecasting accuracy.
• Monitor production and booking patterns to identify opportunities for growth and account development.
• Works with internal departments to ensure clear communication for all VIPs and any special requests are met for in-house guests
• Entertain clients, as appropriate

Collaboration & Cross-Department Coordination

• Collaborate with Revenue, Events, and Operations teams to ensure seamless group execution and guest satisfaction.
• Partner with Marketing to develop group promotions, client appreciation events, and targeted outreach campaigns.
• Work closely with Catering & Events to ensure clear communication and flawless service delivery for groups requiring event space.
• Participate in weekly revenue strategy meetings to align on rate, inventory, and market opportunities.

Market Development & Representation

• Represent The Wall Street Hotel at industry trade shows, client events, and corporate showcases to grow brand awareness and relationships.
• Conduct sales calls and client entertainment to strengthen existing partnerships and uncover new business.
• Stay current on competitor activity, market trends, and new developments within the NYC luxury group segment.
• Host site inspections and FAMs for corporate and incentive buyers to showcase the hotel’s meeting spaces and accommodations.

Reporting & Performance

• Achieve or exceed Group Revenue goals.
• Prepare regular reports on account performance, pipeline status, and conversion metrics.
• Contribute to the annual sales and marketing plan, providing insight on group segment trends and revenue opportunities.
• Ensure compliance with hotel contracting policies, credit procedures, and rate integrity standards.

Qualifications & Experience

• Must have a minimum of 3 years’ experienceas a Group Sales Manager in a Luxury Hotel.
• Proven success in generating and converting Corporate Group leads within a competitive market.
• Strong knowledge of Delphi and Microsoft Office Suite.
• Established network of corporate and third-party group contacts preferred.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated and results-driven with the ability to work both independently and collaboratively.
• Professional, polished, and able to represent The Wall Street Hotel brand with sophistication.
• Must be able to relate to all levels of management
• Must have the ability to handle multiple tasks at one time
• Must have superior organizational skills