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Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping procedures, and security procedures.
Cleans and services assigned public spaces according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.

Toftrees Golf Resort

Welcome to Toftrees Golf ResortYour Choice for Deluxe Hotels in State College

Nestled within the secluded pine trees of Central Pennsylvania, Toftrees Golf Resort offers guests a unique experience with resort-like hotel rooms and suites, our State College, PA hotel offers full-service amenities; a 4.5-star, 18-hole golf course; and a warm, welcoming staff. At Toftrees Golf Resort, we look forward to being your personal retreat in State College.