Save

Job Description

Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Other duties as assigned.

Responsibilities

The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
Qualifications

High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

SpringHill Suites Philadelphia Airport/Ridley Park

WELCOME TO SPRINGHILL SUITES PHILADELPHIA AIRPORT/RIDLEY PARK

Welcome to the SpringHill Suites by Marriott Philadelphia Airport/Ridley Park, conveniently located to the Philadelphia International Airport with 24 hour shuttle service. Also in the area : Harrah's Casino, Philadelphia Union World Class Soccer Stadium (Subaru Park) and Downtown Philadelphia. Park, Sleep and Fly Packages available. Minutes to major companies such as Boeing, Kimberly Clark, and Crozer Keystone Health System. You'll find plenty of room to work, eat or just relax in our generous suites with separate living area, 42' flat screen LCD TV with Netflix access, microwave, mini-fridge and free wireless HSIA. When you need to host a meeting or event choose our State of the Art Meeting Room with conferencing, accommodating up to 50 people. Enjoy our Indoor Pool,Fitness Center, 24 hr Market and Business Center. Revitalize each morning with our Hot/Cold Complimentary Breakfast buffet or end your evening with a relaxing drink at our Bar/Lounge adjacent to our Outdoor Fire Pit and Patio.