Spa Attendant

Spa Utility Cleaner/Spa Attendant

Overview:

The Spa Utility Cleaner role is dedicated to providing quality service that exceeds guest's expectations. The Utility Cleaner works to create guests for life, by proactively embracing service standards, adhering to safety regulations and gaining the knowledge to assist guests with any and all needs.

Responsibilities:

• Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others.

• Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.

• Know and share information about the Hotel and Spa activities, demonstrate this knowledge by accurately communicating daily events, hours of operation and resort/activity information to our guests and employee partners.

• Deep Clean and provide special cleaning services to various assigned guest outlets in a timely and organized manner according to current procedures and standards.

• Clean and service assigned public areas, including lobbies, and function spaces in a timely and organized manner according to current procedures and standards.

• Maintain a neat, organized, and stocked supply cart.

• Maintain security of equipment, keys and supplies issued each day.

• Ensure equipment in service rooms are working properly.

• Report damages and/or mechanical problems to immediate supervisor

• Take part in Monthly Linen Inventories.

• Clean Guest rooms as needed.

• Deliver amenities to Resort Guests upon request.

• Ensure equipment in assigned public areas is working properly.

Qualifications:

• Must be able to stand/walk for long periods of time

• Must be able to bend, reach and lift up to 50 lbs and push up to 75 lbs. 

• Must be able to work weekends/holidays

• Candidate must be detail and customer service oriented, efficient, and motivated