Catering Service Manager

Main Duties of the Job: 

oManage the accurate and timely production of catering orders for corporate clients and special events, ensuring high standards of quality and presentation.

oNegotiate arrangements with catering clients and suppliers.

oTrain and mentor team members on catering processes, customer service protocols, and food safety standards.

oRecruit staff, set work schedules and monitor employee performance.

oCollaborate with front and back of house teams to support peak business periods and maintain operational flow.

oManage inventory levels to ensure all food, beverage, and supply items are consistently stocked for both café operations and catering functions.

oDeliver exceptional customer service and resolve issues in a professional and effective manner.

oResponsible for the opening and closing of catering, prep and baking production at the café as well as reviewing daily and weekly reports.

oOccasionally assist as needed with customer transactions, baking responsibilities, barista and sandwich bar duties.

Required Qualifications: Completion of a college or other program related to hospitality, food and beverage service management or equivalent.  

Required Experience: 2+ years of experience in the food service sector including supervisor experience. 

How to apply: by email to brendan@cafedeluxe.ca