Guest Service Representative

Hilton Garden Inn Las Colinas
Irving, TX

Une propriété de: Dimension Hospitality
Publié 5 novembre 2026 par Dimension Hospitality
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Rémunération: 16,00 $ à 16,50 $ l'heure

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 

    • Hilton Garden Inn Las Colinas

    Close to Las Colinas entertainment

    Find us off I-635 and President George Bush Turnpike, near shops and restaurants. Toyota Music Factory, Cypress Waters, and DFW Airport are less than 10 minutes away. Downtown Dallas is 20 minutes from our door. We have an outdoor pool with terrace, the Garden Bar & Grille, and meeting space. WiFi and parking are on us.

    Garden Grille & Bar

    Due to uncertainty of COVID-19, please contact the hotel for current status of its restaurant and bar outlets. From steaks and seafood to salads and pasta, our Garden Grille & Bar has all of your freshly-prepared favorites. Indulge in a decadent dessert or sip a cocktail in our lounge while making lasting memories of your trip to Las Colinas. If you prefer to relax in your room, room service is available from the same great menu.

    Adresse 7516 Las Colinas Boulevard, Irving, TX 75063
    Type de propriété Hotel
    # Emplois 1

    À propos de Dimension Hospitality

    Great Hospitality doesn't just happen. But it definitely happens here.

    Recently celebrating our 35th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels.  Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.