Front Office - Rooms Controller

Front Office | Rooms Controller

Overview:

The main purpose of the Rooms Controller is to coordinate and organize the hotel’s guest room inventory. The Rooms Controller will act as a liaison between the Front Office, Housekeeping, and Reservations departments regarding the status and distribution of all guest rooms.

Responsibilities:

• To be thoroughly knowledgeable of all room types.
• To have a thorough understanding of hotel occupancy trends.
• To be familiar with the Housekeeping department’s policies and procedures.
• To be familiar with the Front Office department’s policies and procedures.
• To be familiar with the Reservations department’s policies and procedures.
• To have extensive knowledge with all technical equipment related to the Front Office, Housekeeping,and Reservations departments.
• To be familiar with all hotel facilities.
• To be familiar with the inter-relationship between the different departments.
• To be familiar with guest scenarios.
• To be familiar with general organization set-up.
• All duties assigned by management.

Qualifications:

• Able to work with management.
• Able to communicate with all shifts and departments.
• Must have good communication skills.
• Must be detail-oriented, analytical, and able to work both self-sufficiently, as well as, in a group setting.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.