Omni Richmond Hotel
Richmond, VA
Assistant Food & Beverage Manager
Overview:
The Assistant Manager will provide proper training and supervision of all associates in the outlets of the operation. They will ensure prompt, courteous service and the overall success of the restaurant by conducting guest satisfaction surveys and utilizing financial controls.
Responsibilities:
To consistently ensure the maximum guest satisfaction while dining in the restaurant.
Pre-meal meeting conducted with service staff on a daily basis.
Supervision of floor during operation.
Ensure that service personnel follow service protocol including steps of service.
Handle all complaints to the guests' satisfaction.
Make the staff a weekly schedule.
Ensure the side-stations are fully stocked with equipment.
Make sure the beverage machines are functioning properly.
Ensure station rotation in seating.
Assist in seating or service of guests as necessary.
Monitor productivity of service staff.
Monitor the quality and consistency of the food product.
Making sure special boards and/or descriptions are posted accurately.
To be familiar with clients so that there is constant recognition of all repeat guests.
Review reservations on a daily basis and check against the VIP list from the front desk.
All special attention details are handled properly.
Maintain the physical atmosphere and cleanliness of the restaurant.
Ensure the staff’s uniforms and appearances meet specifications.
Make sure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations and tray stands.
Make sure all equipment is in good condition and clean.
All lights and music adjusted appropriately for each meal period.
Constantly perform positive up-selling techniques with service staff.
Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
Know and adhere to all company policies and procedures.
Know emergency procedures and work to prevent accidents.
Be familiar with and enforce all policies related to liquor liability laws.
Perform any and all other duties assigned and/or required by management.
Qualifications:
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
RICHMOND, VIRGINIA
EXPERIENCE SOUTHERN HOSPITALITY AT OUR DOWNTOWN RICHMOND HOTEL
Omni Richmond Hotel is the perfect place for a Virginia getaway. We’re minutes from the treasured historical sites of Shockoe Slip and James River, and the University of Richmond and VCU are nearby. At our historic hotel in Richmond, VA, guest rooms are modern and beautifully appointed. Oversized windows overlook majestic views of downtown Richmond or the James River. Enjoy breakfast or lunch at Westham Porch, a charming open plan restaurant serving locally inspired cuisine. Or experience thecasual charm and local flavor of Westham Tavern for dinner and drinks. To relax and unwind, work out in the 24-hour fitness center, take a dip in our sparkling heated indoor pool or soak up the sun on the outdoor deck of our downtown Richmond hotel.
| Adresse | 100 South 12th Street, Richmond, VA 23219 |
|---|---|
| Type de propriété | Hotel |
| # Emplois | 20 |
Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.
At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.
Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.
Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.
Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.
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