Spa Front Desk Agent

Overview:

The Spa Front Desk Agent ensures a high standard of service and hospitality in the Spa Reception and Retail area. Successfully introduces and schedules Spa services and operations through direct contact, either in person or by phone/email with Resort, or local guests, members, and staff to maximize member/guest satisfaction and revenue.

Responsibilities:

Greet and welcome all guests coming into the Spa.

Handle all the billing and point-of-sale functions for spa services and retail sales.

Maintain a sense of order and efficiency for Spa operation via proper scheduling of guest and staff appointments.

Assist with scheduled retail inventory.

Maintain the orderliness, cleanliness, and presentation of the Spa Reception and Retail.

Provide personal attention and ensure a pleasant visit for each guest.

Be the initial and complete source of information regarding everything that is available in the Spa and all procedures to ensure guest comfort.

Attend all required department training and meetings.

Perform any other duties required by management.

Qualifications:

Ability to stand for the entire scheduled shift.

Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.

Must be passionate about providing warm, engaging, and personalized service.

Must meet standards of appearance and always maintain a high level of personal hygiene.

Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Nashville

NASHVILLE, TENNESSEE

A DOWNTOWN NASHVILLE HOTEL THAT RESOUNDS WITH COUNTRY

Adjacent to the Country Music Hall of Fame® and Museum, Omni Nashville Hotel is a modern expression of the city’s distinct character. Combining sophisticated hotel rooms and suites, expansive meeting spaces and multiple amenities including a luxurious rooftop pool, there is no better hotel in downtown Nashville, TN for a memorable trip to Music City. Enjoy southern-inspired all-day dining at Kitchen Notes, reserve a table at Bob’s Steak & Chop House to sample the finest steaks and wines and shop for local goods at Five and TENN. When it’s time to relax, visit Mokara Spa for an indulgent massage or relaxing body wrap. Our hotel in Nashville, TN is centrally located near Broadway, and also offers convenient access to Ryman Auditorium, Music City Center, Bridgestone Arena, and the Johnny Cash Museum.

Adresse	250 Rep. John Lewis Way S, Nashville, TN 37203
Type de propriété	Hotel
# Emplois	38

À propos de Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.