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Description

Supervise and coordinate the daily operations of restaurant and service teams.
Ensure consistent delivery of exceptional customer service to all guests.
Train, schedule, and support front-of-house staff, including servers, bartenders, and hosts.
Maintain cleanliness and organization of dining and service areas in line with health and safety standards.
Monitor inventory levels and place orders for supplies and ingredients as needed.
Handle customer complaints and resolve issues promptly and professionally.
Assist in menu planning, pricing, and food presentation in collaboration with kitchen staff.
Enforce all policies and procedures related to food handling, hygiene, and sanitation.
Prepare reports on sales, inventory, staffing, and guest feedback for management review.
Support in organizing special events, private functions, and catering services.

Requirements

Proven experience in a supervisory role within food and beverage operations (restaurant, hotel, or resort preferred).
Strong leadership, communication, and interpersonal skills.
Knowledge of food safety and sanitation regulations (e.g., HACCP).
Ability to work flexible hours, including evenings, weekends, and holidays.
Proficiency with point-of-sale (POS) systems and basic Microsoft Office applications.

Working Conditions:

Fast-paced environment requiring multitasking and quick decision-making.
Standing and walking for extended periods.
Occasional lifting of supplies or equipment (up to 25 lbs).
Ability to provide service inside and outside

Benefits

We are looking to hire the most highly qualified people and provide a competitive benefits package which include:

Paid Family Leave
Health Insurance
Dental Insurance
Vision Insurance
Vacation, Sick and Holiday Pay
Company Basic Life Insurance
Company paid Accidental Death & Dismemberment
Company paid Short Term Disability
Company paid Long term Disability
401k Retirement Plan

EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Hamilton Hotel

A Historic Hotel In Downtown Washington DC

A DC destination since 1922, Hamilton Hotel’s present is as storied as its past. With upscale accommodations amid the backdrop of the hotel’s historic architecture, coupled with the contemporary luxuries of a 4-star hotel, Hamilton Hotel stands out among historic DC hotels for its excellence in hospitality, prime location in Downtown DC, and world-class event spaces.

Adresse	1001 14th St NW, Washington, DC 20005
Type de propriété	Hotel
# Emplois	17

À propos de EOS Hospitality

A New Dawn for Hospitality

EOS Hospitality manages a collection of distinctive hotels, resorts and dining outlets across the United States, partnering with owners to maximize the potential of every asset. We believe that exceptional hospitality is a business advantage. By combining strategic operations, revenue optimization, and a guest-centric approach, we create memorable experiences that strengthen performance, build brand loyalty, and drive long-term value. Every decision we make is guided by a commitment to excellence — for our owners, our teams, and the guests we serve.

Make An Impact

Build A Career As Exceptional As You

Join a community of more than 4,000 ambitious, thoughtful hospitality professionals delivering exceptional guest experiences across the U.S. At EOS, we encourage creativity, ownership, and problem-solving at all levels of the organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.