Summary: This position is responsible for ensuring proper training, supervision, and day-to-day operational execution across multiple Food & Beverage outlets. The Food & Beverage Supervisor will be cross-utilized between Prado and Centro operations, delivering prompt, courteous service in compliance with Omni Food and Beverage standards and company policies and procedures.Position: Food & Beverage Supervisor – Multi-OutletDepartment: Food & BeveragePurpose: This position is responsible for supporting the overall supervision of assigned Food & Beverage outlets, ensuring service standards, financial controls, and guest satisfaction are consistently achieved. This role will be cross utilized between Prado (Room Service, Crave Café, and Prado Restaurant) and Centro (Centro Restaurant and Pool Operations).Reports to: Director of Restaurants & BarsResponsibilities:

Responsible for assigned shift, assisting in the overall management of designated outlets.

Provide direct floor supervision in Prado with focus on Room Service, Crave Café, and Prado Restaurant operations.

Provide direct supervision in Centro with focus on Centro Restaurant and Pool operations.

Assist in overall supervision of departments as outlined in manager job descriptions.

Ensure all service standards, policies, and procedures are consistently followed across all outlets.

Complete environmental and cleanliness checklists for assigned outlets and service areas.

Conduct pre-shift meetings and communicate daily priorities, promotions, and service expectations.

Follow up on established training steps and provide ongoing coaching and development to associates.

Observe, teach, and correct staff service behaviors to ensure guest satisfaction.

Remain visible and present on the floor during peak business periods.

Handle guest comments and complaints promptly and professionally, ensuring resolution and follow-up.

Communicate with guests to receive feedback and identify opportunities for service improvement.

Examine food preparation and beverage presentation for quality and consistency.

Maintain condition and cleanliness of dining rooms, lounges, pool deck, service stations, and room service areas.

Monitor liquor pars, food pars, requisitions, and daily supplies.

Ensure proper bar controls including shot glass usage, red lining, and bottle control.

Monitor food waste and support cost control initiatives.

Inspect pool facilities regularly for cleanliness, safety, and compliance with Omni standards.

Support pool operations by overseeing attendants, monitoring deck activity, and ensuring guest safety.

Act as a coach and positive role model for all associates.

Participate in interviewing, onboarding, and training of new associates as needed.

Prepare and follow up on maintenance requests.

Ensure compliance with liquor laws, safety standards, and emergency procedures.

Utilize Omni Service Champions and recognition programs to reward outstanding performance.

Job Requirements

1 year of experience in Food and Beverage Supervision preferred or 5+ years equivalent hospitality experience

Strong organizational skills with the ability to manage multiple outlets and priorities.

Understanding of Food & Beverage financials including cost controls, inventory, and par management preferred.

Excellent guest service, communication, and leadership skills.

Strong attention to detail and ability to problem solve in a fast-paced environment.

Working knowledge of Microsoft Word, Excel, and PowerPoint.

Ability to work a flexible schedule including weekends, holidays, early mornings, and evenings.

Must be familiar with and adhere to all liquor liability laws.

Must know emergency procedures and actively work to prevent accidents.

Must be TIPS Certified or able to obtain certification.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Scottsdale Resort & Spa at Montelucia

SCOTTSDALE, ARIZONA

EXPERIENCE OUR VIBRANT SCOTTSDALE RESORT

Omni Scottsdale Resort & Spa at Montelucia is inspired by the rich heritage of Andalusia in southern Spain. The property is nestled within the natural landscape, offering a place to relax at one of three sparkling resort pools surrounded by towering palm trees. Treat yourself to an award-winning treatment at Joya Spa and salon. Or unwind in one of our charming 293 guest rooms or suites where old-world design meets modern technology. After a day playing golf on a nearby course or hiking Camelback Mountain, dine al fresco with wood-fired tapas at Prado. Sample dishes at Taqueria Centro with views of the surrounding landscapes or listen to live music while sipping sangria in Mbar, all from the comfort of our Arizona resort. You can also take advantage of our 16 on-site event spaces, perfect for a wedding, meeting or formal event.

Adresse	4949 East Lincoln Drive, Paradise Valley, AZ 85253
Type de propriété	Hotel
# Emplois	27

À propos de Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.