Assistant Front Office Manager
Temps plein

Boca Raton Marriott at Boca Center
Boca Raton, FL

Une propriété de: Dimension Hospitality
Publié 14 août 2026 par Dimension Hospitality
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Rémunération: 52 000 $ à 55 000 $ par année

You are organized, service driven, and skilled at supporting front desk operations. You know how to coach a team, solve problems, and ensure guests enjoy a smooth, welcoming experience. If you thrive in hospitality and enjoy leadership with hands‑on involvement, keep reading.

The Role As the Assistant Front Office Manager, you support the Front Office Manager by overseeing daily front desk operations, managing staff, and ensuring excellent guest service. You help maintain efficiency, accuracy, and professionalism while assisting with training, scheduling, and service recovery.

What You Will Be Doing

  • Support daily front desk and guest service operations
  • Assist with supervising, coaching, and developing the front desk team
  • Oversee check ins, check outs, reservations, and guest account handling
  • Handle escalated guest concerns and ensure timely service recovery
  • Monitor staffing levels and assist with scheduling and shift coverage
  • Ensure compliance with hotel procedures, policies, and brand standards
  • Maintain accuracy in logs, reports, and financial documentation
  • Communicate effectively with housekeeping, engineering, and leadership
  • Support onboarding, training, and performance evaluations
  • Lead by example to provide warm, professional guest service

    • Why You Will Love It Here

  • Leadership opportunity with daily guest interaction
  • Supportive management and opportunities for career growth
  • A dynamic front office environment where you make an impact

    • Ready to Join the Team If you are ready to support front office operations and help deliver excellent guest service, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Previous front desk or guest service leadership experience preferred
  • Strong communication, organization, and customer service skills
  • Professional, dependable, and able to lead by example
  • Comfortable using hotel systems and managing multiple tasks
  • Effective problem solver with a positive, team-oriented attitude
  • Passionate about hospitality and creating great guest experiences
  • Flexible to work any shifts, including holidays and weekends

    • Boca Raton Marriott at Boca Center

    Retreat and refocus at one of the top Boca Raton hotels

    Travel brilliantly at one of the most convenient Boca Raton hotels, located in the heart of downtown and a short drive to the beach, amazing restaurants, and shopping. A refreshing destination for business and leisure, the award-winning Boca Raton Marriott at Boca Center offers 12 meeting spaces and Boca Raton wedding venues in over 13,000 square-feet, complete with modern AV equipment, expert planners, and custom catering. As one of the most sophisticated downtown Boca Raton hotels, our stylishly appointed hotel rooms & suites offer complimentary WiFi, Smart TVs, floor-to-ceiling windows, and scenic city views, with access to our outdoor pool and fitness center, all within minutes of Town Center at Boca Raton, museums, family attractions, Mizner Park, Lynn University, Boomers Playland, & Florida Atlantic University. Cap an unforgettable day at Sonrisa, serving Caribbean/American fare with full evening bar, or new Veranda, onsite at one of the top hotels near Boca Raton FL. Stay inspired.

    Adresse 5150 Town Center Circle, Boca Raton, FL 33486
    Type de propriété Hotel
    # Emplois 8

    À propos de Dimension Hospitality

    Great Hospitality doesn't just happen. But it definitely happens here.

    Recently celebrating our 35th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels.  Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.

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