Associate Director of Automated Distribution

Temps plein

Job Summary:

Provide leadership to ensure property content and rates are relevant and credible within the distribution channels which include voice, GDS, Brand Website, 3^rd party internet sites and the systems used to support those channels. Ensure accurate & timely implementation of connectivity for new distribution partners. Conduct regular discussions with distribution partners to ensure optimized distribution.

Essential Job Functions/Qualifications:

• Provide supervision and work distribution to Global Distribution Departments through counseling, motivation, performance measurement, promotion of teamwork and excellent service oriented skills
• Provides direction for departmental responsibilities
• Establishes standards
• Holds staff accountable and measures performance outcomes
• Responsible for analysis of system performance related to automated distribution channels
• Optimize room revenue for Omni Hotels and all revenue distribution channels
• Communicate and function as the advocate for communicating the revenue impact of decisions
• Monitor and analyze booking pace and response times for all automated distribution channels
• Evaluate system performance and new systems, system implementations and training related to distribution channels
• Responsible for all distribution database functionality and content critical to the delivery of reservation services throughout all distribution channels
• Coordinate activities supported by all distribution channels for hotel conversions to Omni Hotels’ Global Reservation System
• Analyzes distribution trends, costs, revenues and performance metrics and collaboratively works with management to ensure optimum efficiency is obtained
• Conduct regular audits of property content to validate accuracy and maximum revenue generation and coordinates with properties to obtain updated information for sales channels
• Evaluate and implement system enhancements and opportunities for Distribution channels
• Ensure central system stability through regression testing of versions and fixes prior to deployment
• Coordinate with Hotel Directors of Revenue Management, Corporate Revenue Management, and Corporate Sales & Marketing, to ensure efficient deployment of initiatives and content throughout all distribution channels.
• Actively communicates with peers, hotels, center, and corporate to promote an environment that encourages open dialogue and constructive feedback
• Provide supervision for the National Account RFP submissions and insure accurate and timely loading of negotiated rates
• Participates in Contact Center Leadership as a member of the Executive Operating Committee (EOC)

• May be required to perform other related duties, responsibilities and activities which may change or be assigned at any time with or without notice

Core Competencies:

• Culture
• Managerial Courage
• Developing Direct Reports and Others
• Motivating Others
• Decision Quality
• Listening
• Innovation Management
• Building Effective Teams
• Business Acumen

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.