Description

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.

Located in the heart of Yorkville, Park Hyatt Toronto offers sophisticated luxury, exceptional culinary experiences, and intuitive service in one of the city's most iconic destinations. With striking architecture, thoughtfully designed spaces, and a commitment to personalized hospitality, we create memorable experiences for our guests while providing meaningful opportunities for our colleagues to grow and thrive.

Why should you work at the Park Hyatt Toronto?

Complimentary meal during shift

Paid medical days and paid personal days

Employer RRSP Matching Contributions

Complimentary hotel nights and discounts at Hyatt properties around the world

Extended Health and Dental benefits for you and your dependents 30 days after joining

Tuition reimbursement program

Great Place to Work® Certified (2023, 2024, 2025)

SUMMARY

About the Role – Event Coordinator

Salary Range ($50,000-$60,000)

This position is responsible for providing administrative support to and working closely with a team of Event Managers. Duties of this position include but are not limited to maintaining calendars/meetings schedules, coordinating client arrivals, assisting in detailing event orders, coordinating with internal operations in preparations for groups, and managing group accommodations for Event Managers. The ideal candidate has a friendly demeanor, prior hotel or event experience, the ability to learn new computer programs, can multitask and complete projects in a timely manner. This person should demonstrate exceptional customer service and problem solving skills. Organizational skills, computer proficiency, and communication skills are a must.

Key Responsibilities

Administrative support to the Event Planning Team

Answering phones while in the office and providing guidance to clients on behalf of Event Planning Team

Organizing internal bookings

Assist with group resumes, event orders and floor plans as needed

Positive collaboration with hotel departments and vendors

Generating reports as needed

Coordinate VIP arrivals, amenities, and special requests related to events and group business

Assist with event billing, final account reconciliation, and post-event follow-up

Effective management of small guestroom blocks including the understanding of group’s history and pick up performance with guidance from managers

Build strong relationships with clients to encourage repeat business and enhance guest satisfaction

Support hotel initiatives

Educating customers about Hyatt’s Together by Hyatt program

Requirements

A true desire to satisfy the needs of others in a fast-paced environment while carrying positive attitude and living Hyatt’s values and mission.

Team oriented individual able to adapt to an ever-changing hospitality and event industry

Prior experience in Banquet Operations in a hotel setting preferred

History of superior customer service satisfaction

Proficiency desired in Envision Sales Suite, Opera, Social Tables, Sertifi, Hyatt Planner Portal, Microsoft Office.

Candidates should be extremely detail oriented, organized and be able to handle a fast-paced environment

Willingness to learn tasks in other departments in order to assist during busy times

Refined verbal and written communication skills

Strong analytical, organizational and interpersonal skills

Flexible Schedule

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.

Park Hyatt Toronto

Find your place at Park Hyatt Toronto: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people, so they can be their best.

Be part of the team bringing in a new era of a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

Adresse	4 Avenue Road, Toronto, ON M5R 2E8, Canada
Type de propriété	Hotel
# Emplois	14

À propos de Hyatt Hotels Corporation

We turn jobs into careers. Join us.

Since we opened our doors 65+ years ago, care has remained at the heart of everything we do at Hyatt. Deeply embedded across all areas of our business, World of Care is our global approach to advancing care for the planet, people and responsible business and our World of Care goals and priorities are defined by what is important to our colleagues, guests, customers, owners, investors and communities. The integration of World of Care into our Board oversight solidifies this commitment and the initiatives critical to advancing our World of Care priorities. Explore more of our World of Care stories on the Hyatt newsroom.

Caring for the Planet: Advancing environmental action so destinations around the world are vibrant for our colleagues, guests, customers, owners, investors and communities.
Caring for People: Creating a culture of opportunity by caring for the wellbeing of our colleagues, guests, customers, owners and communities.
Caring for Responsible Business: Embracing our responsibility to create fair, ethical and transparent business practices both within and beyond Hyatt and Hyatt properties.