Front Desk Agent
Temps plein
Caravan Court
Arlington, TX
Publié 26 juin 2026 par Valencia Hotel Group
Join an award-winning boutique hotel group & be part of this highly anticipated opening in the Arlington area. We are 143 rooms, featuring 4 notable venues that include a destination restaurant, retro martini bar, rooftop bar & a member only swim club.
Perks: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Volunteer Days, Wellness Days, Growth Opportunities
Status: Non-Exempt Reports to: Front Office Manager
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JOB SUMMARY
The front desk agent at Caravan Court facilitates guest request completion and oversees the daily check in and check out process for hotel guests.
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ESSENTIAL DUTIES & FUNCTIONS
· Operational Responsibilities
o Log all guest requests into portal
o Communicate updates and correspondence with guests
o Perform check in and check out tasks according to hotel standards
o Complete daily front desk checklist
o Adhere to core standards
· Guest Services
o Anticipate and attend to guest needs
o Report all incidents according to company guidelines
o Store guest luggage and document appropriately
o Receive and store guest packages
o Administer lost and found per company guidelines
· Team Support and Training
o Attend and contribute to department meetings
o Participate in cross training
o Complete all required trainings
· Communication and Reporting
o Facilitate all internal communications and follow up accordingly
o Run all reports necessary to the operation
o Complete full shift pass on reports
· Safety & Compliance
o Adhere to all safety and security guideline
Caravan Court
| Adresse | 204 n Collins Street, Arlington, TX 76011 |
|---|---|
| Type de propriété | Hotel |
| # Emplois | 4 |
À propos de Valencia Hotel Group
About the company
Urban. Sophisticated. Luxurious. Exceptionally comfortable. Experience the Timeless Hospitality® of a Valencia Hotel Group. Created for today’s passionate traveler, each of our hotels are intentionally built to showcase both modern design and classic character, reminiscent of the great hotels of cities of a bygone era. It is our philosophy that every guest can come to expect a true sense of place, unique amenities, attentive service and the prime locations that bring you closer to all the host destination has to offer.
Whether you are visiting our Valencia brand in San Jose at Hotel Valencia Santana Row or deep in the heart of Texas in San Antonio at Hotel Valencia Riverwalk, you will find our consistency in signature luxury and outstanding service.
Valencia Hotel Group’s first 'court' concept, Lone Star Court, in Austin, TX at The Domain, which is a park-like setting in Northwest Austin full of shopping, restaurants, movie theater, and more. This is “Timeless Hospitality®” at its best uniquely capturing the true essence of Austin and the great state of Texas while embracing a bit of Americana, with an authentically designed destination experience that pays tribute to the heyday hotel era of the 30’s, 40’s, and 50’s.
Why people like to work here
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Arlington, TX