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Description

Key Responsibilities

Welcome guests with warmth, professionalism, and genuine hospitality.
Provide personalized product recommendations based on guest needs and preferences.
Develop strong knowledge of retail merchandise, spa products, wellness offerings, apparel, and resort-branded items.
Assist guests with purchases, exchanges, and special orders.
Accurately process transactions through the point-of-sale system.
Maintain attractive product displays and merchandising standards.
Monitor inventory levels and assist with stock replenishment and inventory counts.
Ensure the boutique remains clean, organized, and visually appealing at all times.
Support promotional events, seasonal merchandising initiatives, and retail sales goals.
Collaborate with spa, guest services, and resort teams to enhance the overall guest experience.
Follow all cash handling, security, and operational procedures.
Stay informed about new products, trends, and resort offerings.

Qualifications

Previous retail, hospitality, spa, or luxury service experience preferred.
Passion for wellness, beauty, lifestyle, or luxury products.
Excellent communication and interpersonal skills.
Professional appearance and demeanor consistent with a luxury resort environment.
Ability to build rapport and create meaningful guest interactions.
Strong attention to detail and organizational skills.
Comfortable working independently and as part of a team.
Basic computer and point-of-sale system experience preferred.
Ability to stand for extended periods and lift up to 25 pounds.

What Makes You Successful

You naturally connect with people and enjoy creating memorable experiences.
You are proactive, attentive, and detail-oriented.
You take pride in maintaining a beautiful retail environment.
You are motivated to achieve sales goals while prioritizing guest satisfaction.
You represent the resort's commitment to casual luxury, wellness, and personalized service.

Benefits

Eligible team members may enjoy:

Competitive pay
Resort and spa discounts
Employee wellness benefits
Paid time off
401(k) with company match
Professional development opportunities
Employee recognition programs
A supportive and engaging resort culture

Join Our Team

If you are passionate about luxury hospitality, wellness, and delivering exceptional guest experiences, we invite you to become part of our team and help create unforgettable moments for every guest who visits our resort. Lake Austin Spa Resort is committed to providing an exceptional luxury wellness experience for every guest.

Lake Austin Spa Resort is an EOE/M/F/D/V and eVerify Employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Lake Austin Spa Resort

R&R, Hill Country Style We’re an award-winning wellness resort on the shores of Lake Austin, but you won’t hear us rattling off every last accolade. We’re laid-back, easy to get to, and we know our stuff. While we pride ourselves on our wealth of knowledge around aquatic treatments and wellness practices, our biggest joy comes from helping our guests find the rest and relaxation they seek from our waters.

Adresse	1705 S Quinlan Park Rd, Austin, TX 78732
Type de propriété	Resort
# Emplois	11

À propos de EOS Hospitality

EOS Hospitality is the hospitality division of EOS Investors, a fully integrated investment firm dedicated to identifying and creating value within the hospitality sector. Our portfolio includes hotels and resorts in Maine, Delaware, Washington, D.C., South Carolina, Florida and California.

Make An Impact

BUILD A CAREER AS EXCEPTIONAL AS YOU

Join a community of more than 4,000 ambitious, thoughtful hospitality professionals delivering exceptional guest experiences across the U.S. At EOS, we encourage creativity, ownership, and problem-solving at all levels of the organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.