Concierge
Temps plein
Omni Amelia Island Resort & Spa
Amelia Island, FL
Publié 24 juin 2026 par Omni Hotels & Resorts
Overview:
Thisteam memberwill go above and beyondguestsexpectations andprovide assistanceand services for guestsin order toensure pleasurableaccommodations.
EssentialFunctions
- To arrange bookings, reconfirmation of airline tickets etc.
- Be fully acquainted with the different points of interest.
- Assist in arranging forrestaurant reservations and limousines as required by our guests.
- Ensure the delivery of parcels, faxes, mail, special deliveries, etc. to guestrooms.
- Ensure that the public areas (lobby) are maintained, clean and tidy by partnering withHousekeepingDepartment.
- Interact with other departments to ensure that guests’needs are satisfied.
- Follow-upwith guests and hotel departments to see that problems are resolved.
- Speak with guests in a friendly, warm mannermaking them feel welcome to the hotel.
- Proactively work to seek out ways in which to improve the hotel experience for our guests.
- Handle specialrequestsi.e.flowers, telegrams, telexes, rental cars, luggage,etc.
- Arrangeinterpreters, public stenographers,and sight-seeing tours advising of quality shopping areas
- Display ability to stand and move for long periodsof time as guest flow dictates
- Display ability to reliably accommodate varied shift schedule.
- Toassistin the transport and storage ofguestsluggage whendoormanrequests
- Knowledge about daily events happening within each hotel.
- Responsible for a clean and “smart” appearance of uniforms.
- Calltaxifor guests as needed.
- Direct guests to the Front Desk.
- Inform leaders of any challenges in the process.
- Accept other special duties as required by management.
- To be thoroughly acquainted with all check-in procedures and policies.
- Demonstrate complete knowledge of the Front Desk functions
- Demonstrate complete knowledge of Reservations functions
- Demonstrate complete knowledge of all PBX functions toassistin peak times
Qualifications
- Previous luxury hotel experience is required.
- Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays.
- Ability to stand for the entire scheduled shift.
- Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.
- Knowledge of the surrounding area andall ofits attractions.
- Knowledge of Property Management Systems and related computer programs
- Strong knowledge of Microsoft Office Software.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni Amelia Island Resort & Spa
AMELIA ISLAND, FLORIDA
RELAX AT OUR OCEANFRONT FLORIDA RESORT
On the tip of a barrier island in northeastern Florida, award-winning Four Diamond-rated Omni Amelia Island Resort & Spa welcomes guests to a serene location overlooking the white sands of Fernandina Beach and the Atlantic Ocean. Enjoy days relaxing on the largest pool deck in northeast Florida, including an adults-only pool, family pool and splash pad. Indulge in a personalized spa treatment or squeeze in a workout at our Fitness Center. Score a “birdie” on 36 holes of championship golf or hit an ace on clay tennis courts at our Amelia Island resort. Our 402 guest rooms and suites are modern and bright with furnished balconies to enjoy uninterrupted ocean views. The resort’s restaurants cater to all tastes with family-friendly options, signature buffets and prime steak and seafood eateries. With a pristine beach, walking and biking trails and access to preserved marshlands for kayaking and paddle-boarding at your doorstep, there’s no better place for a Florida vacation than our Amelia Island beach resort. You’ll also find that our resort is the perfect backdrop for your next meeting, event or gathering, with 80,000 square feet of on-site event space.
| Adresse | 39 Beach Lagoon Road, Amelia Island, FL 32034 |
|---|---|
| Type de propriété | Resort |
| # Emplois | 101 |
À propos de Omni Hotels & Resorts
About Omni Hotels
Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.
At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.
A WELCOME FROM JOY…
Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.
Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.
Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.
Explore our site and get to know us. We’d love to hear from you.
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