Front Desk Agent
Temps plein
Courtyard Franklin Cool Springs
Franklin, TN
Publié 23 juin 2026 par Chartwell Hospitality
Join Our Team: Craft Unforgettable Guest Experiences at Vibrant Historic Franklin Hotel!
Perks: Marriott Travel Discounts!
Imagine being the heartbeat of a vibrant hotel, where every greeting you craft is like a key that unlocks a richer, more thrilling guest experience. At Courtyard Franklin Cool Springs, we’re not just looking for someone to stand behind a desk; we’re searching for someone to stand out in creating memorable moments as they occur, one check-in at a time.
Do you thrive in an environment where every encounter is an opportunity to shine? Can you switch from tech-savvy guru, checking guests in with a flick of the wrist, to compassionate confidant, handling late-night travel tales with tact and empathy? If yes, then we’re looking for you. Be the face that guests look forward to seeing, and the farewell they can’t wait to return to. Your role is pivotal—at the nexus of arrival and departure, joy and relief, first impressions and lasting memories.
Key Responsibilities
- Master the art of first impressions, delivering exceptional service that sets the stage for an unforgettable guest experience.
- Engage daily with a diverse clientele, both in person and over the phone, ensuring their needs are met with enthusiasm and precision.
- Handle reservations, payments, and service inquiries with a blend of professionalism and personal touch.
Essential Skills
You are fluent in English, with superb communication skills that enchant and engage. You are as comfortable with technology as you are with people, adept at navigating computer systems and managing transactions with confidence. This role is active, requiring you to gracefully manage multiple tasks, occasionally lifting up to 20 pounds, all while maintaining your cool.
Perks and Benefits
- Medical, Dental, & Vision Insurance
- Life Insurance & Disability Coverage
- 401-K & Supplemental Insurance
- Boundless Professional Growth and Development Opportunities
- Competitive Compensation Based on Experience
- Exclusive Travel Discounts
Step into a role where you are the director of first impressions, a beacon of hospitality and charm. Elevate your career to new heights in an environment that fosters professional growth and personal satisfaction. Be more than just part of our team, be part of our family, where we celebrate every contribution and support each journey. Are you ready to make a memorable imprint on every guest who walks through our doors? We can’t wait to meet you.
Courtyard Franklin Cool Springs
Franklin Hotel in the heart of Cool Springs
The Courtyard by Marriott Franklin Cool Springs hotel off I-65 is located South of Nashville near Franklin, Tennessee’s Historic Downtown, CoolSprings Galleria, and Williamson Medical Center. Explore area attractions like The Factory and Franklin Theatre, or dive into the Civil War history at Carter House, Carnton Plantation, and Harpeth Square. FirstBank Amphitheater and Arrington Vineyards are just a short drive away. Travel for business and stay close to Mars, Nissan, and Schneider Electric. Start your day with a dip in our hotel’s indoor pool before purchasing Signature Starbucks® coffee and breakfast in our Bistro. Unwind in the evening in our hot tub, enjoy a beverage and flatbread at the Bistro bar, or walk to nearby restaurants like Tupelo Honey, Cajun Steamer, and Tony’s Eat & Drink. Our 2,620 sq. ft. of modern event space is ideal for your next meeting or event. Regardless of your travel needs, Courtyard Franklin Cool Springs is committed to providing a clean home base for your next journey.
The Bistro – Eat. Drink. Connect.®
Your Franklin dining destination offers refreshing breakfast choices in the morning and a variety of dinner, beer and wine options in the evening. The Bistro also offers specialty Starbucks® coffee drinks to help you get a jump on the day.
| Adresse | 2001 Meridian Boulevard, Franklin, TN 37067 |
|---|---|
| Type de propriété | Hotel |
| # Emplois | 3 |
À propos de Chartwell Hospitality
Our Story
Founded in 2003 in Nashville, TN, Chartwell Hospitality began with a simple goal: to be the absolute best in the hospitality business. Since then, we’ve grown into a fully integrated real estate firm specializing in hotel acquisition, development, and management.
Redefining Hospitality
Over the years, we’ve spearheaded the creation of some of the best branded, limited and full-service hotels in America. As a result, our properties consistently surpass the competition in occupancy and market rates, redefining excellence in hospitality for our investors, associates, and guests.
Our Investment Strategy
At Chartwell Hospitality, we’re never a distant partner. Rather, we approach every real estate investment with an entrepreneurial spirit and an ownership mentality. That means we invest our own capital alongside that of our private and institutional investors. Knowing this, we scrutinize every prospective opportunity, factoring in:
- Demand generators like corporate, leisure, and residential growth
- Location values and property fundamentals
- Market cycles and timing
- Long-term and potential ROI
Work at Chartwell
Your Fulfilling Career Begins Here.
At Chartwell Hospitality, we want you to succeed. That’s why we offer outstanding benefits to promote good health and financial security for you and your family.
Partner with ChartwellWhether you’re an investor or simply looking to grow your career in the hospitality industry, you’re invited to be part of an elevated hotel experience with Chartwell Hospitality. Reach out today to learn more.
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