Kids Camp Manager

Temps plein

The Kids Camp Manager is responsible for overseeing all aspects of the resort’s children’s programming and family activities. This role is key to creating a fun, safe, and engaging environment for young guests while maintaining the highest standards of service and professionalism consistent with the brand.  

Job Duties and Functions:

• Design, implement, and oversee a diverse calendar of age-appropriate indoor and outdoor activities for children ages 4–12, aligned with the resort’s brand, local culture, and family-friendly atmosphere. 
• Ensure the Kids Club facility is clean, organized, safe, and welcoming at all times. 
• Supervise and train Kids Club team members, ensuring the team consistently delivers engaging, warm, and attentive service. 
• Interact daily with parents and guardians to understand guest preferences, ensure safety protocols are understood, and build trust through clear communication and professionalism. 
• Coordinate with other resort departments (F&B, Housekeeping, Recreation, Events) to support family-focused resort-wide programming, special events, and holiday celebrations. 
• Oversee child safety protocols, including proper supervision ratios, allergy awareness, emergency procedures, and health & hygiene standards. 
• Ensure compliance with all local childcare regulations and resort policies. 
• Manage scheduling, payroll, purchasing, and inventory for Kids Club operations. 
• Handle guest feedback promptly and professionally, resolving concerns with discretion and care. 
• Foster an inclusive and creative team environment where both children and staff feel valued and inspired. 

Education and Experience:

• Minimum 2 years of experience in a supervisory role within a luxury hotel/resort Kids Club, childcare center, or similar setting. 
• Strong background in child development, early education, recreation, or hospitality. 
• Excellent communication and interpersonal skills, with a natural affinity for working with children and families. 
• CPR and First Aid Certification required; childcare safety training or certification preferred. 
• Creative mindset with the ability to design engaging programs and themed activities. 
• Energetic, patient, detail-oriented, and passionate about guest service. 
• Must be able to work flexible hours, including weekends, holidays, and school breaks. 
• Ability to work outdoors in tropical weather conditions, including high heat and humidity.