Reports to: Director of Food and Beverage

Works Closely With: Event Service Manager, Executive Chef, Catering Sales Team, Conference Services Team, and Hotel Operations Leadership

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Banquet Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. 

The Banquet Manager is responsible for the successful execution of all banquet, meeting, conference, and special event operations within the hotel. Reporting directly to the Director of Food & Beverage, this position oversees banquet service staff, ensures exceptional guest experiences, and maintains operational excellence across all event functions.

The Banquet Manager works closely with the Event Service Manager to ensure seamless communication between event planning and event execution, delivering exceptional service while maximizing efficiency, profitability, and guest satisfaction.

Responsibilities And Authorities

Event Execution & Service Leadership

Oversee the setup, execution, and breakdown of all banquet and catering events.

Ensure all events are executed according to banquet event orders (BEOs), hotel standards, and guest expectations.

Conduct pre-shift meetings to review event details, service standards, and staffing assignments.

Monitor service throughout events and proactively address guest concerns and operational challenges.

Ensure proper room setups, service timelines, and presentation standards are consistently achieved.

Team Leadership & Development

Recruit, train, coach, and supervise banquet service staff.

Develop employee schedules based on business demand and labor budgets.

Conduct performance evaluations and provide ongoing feedback and development opportunities.

Foster a positive, service-oriented culture focused on teamwork, accountability, and guest satisfaction.

Ensure compliance with all company policies, safety standards, and labor regulations.

Collaboration & Communication

Partner closely with the Event Service Manager to review upcoming events, client expectations, special requests, and operational requirements.

Attend weekly event and operational meetings to ensure alignment between sales, event planning, culinary, and banquet operations.

Collaborate with the culinary team to ensure seamless food production and service execution.

Maintain strong communication with front office, housekeeping, engineering, and other hotel departments to support event success.

Financial & Operational Management

Manage banquet labor costs while maintaining service standards.

Monitor inventory levels and oversee the proper use and maintenance of banquet equipment, supplies, linens, and service ware.

Assist with forecasting staffing needs based on business levels and event schedules.

Ensure accurate payroll and scheduling administration.

Quality Assurance & Compliance

Maintain compliance with health, safety, sanitation, and alcohol service regulations.

Ensure banquet spaces and equipment are maintained in excellent condition.

Uphold hotel brand standards and service expectations at all times.

Monitor guest satisfaction and implement improvements as needed.

Food & Beverage Venue Support

Support the overall Food & Beverage operation by assisting in the management of F&B outlets as business levels and operational needs require.

Serve as Manager on Duty for Food & Beverage venues during periods of high volume, staffing shortages, special events, or other operational demands.

Provide floor management support, including guest relations, service oversight, staff supervision, and resolution of service issues.

Collaborate with outlet managers and department leadership to ensure consistent service standards and guest experiences across all Food & Beverage operations.

Assist with employee coaching, shift leadership, and operational execution within F&B venues as assigned.

Maintain flexibility to support the broader Food & Beverage team and contribute to the achievement of departmental goals beyond banquet operations.

Salary 70k-75k

Arlo Williamsburg

Arlo Williamsburg, formerly The Williamsburg Hotel, home of the iconic Water Tower Bar

Dynamic, vibrant and at the vanguard of what’s next—Arlo Williamsburg, like the Brooklyn neighborhood we call home, is your launchpad for innovative urban exploration in NYC. Our smartly appointed rooms feature floor-to-ceiling windows with views of Brooklyn and Manhattan. Don’t miss ART Williamsburg, Brooklyn’s premier rooftop pool deck and bar when you need to hit pause on all that go, go, go.

Adresse	96 Wythe Avenue, Brooklyn, NY 11249
Type de propriété	Hotel
# Emplois	29

À propos de ARLO Hotels

About the company

Arlo is the ideal home base for today’s explorers, delivering an imaginative platform for local experiences. Arlo creates an unplaceable — yet undeniable — sense of belonging, it is a haven for wanderers with purpose, a place to tuck away for a much-needed nap amidst your urban safari. Our hotels become your living room away from home, your workshop away from the office, where inspiration awaits. With hotels in New York City, Miami, Chicago and expanding to other cities, Arlo is the ideal choice for your next adventure.

À propos de Quadrum Hospitality Group LLC

About Us

We are an integrated development, investment management and advisory group focused on opportunities in real estate worldwide

Our team have been investing in world class real estate since 2005. We initially developed as part of the Cube Capital Group, an alternative investment house, and became independent after a spin-off in 2013.

Leveraging the experience of our international team and affiliates we seek to unlock distressed and repositioning opportunities in developed markets with particular focus on the US as well as greenfield development projects and special situations in select emerging markets.