Coordinator - Food and Beverage Admin

Temps plein

Overview: We are seeking a highly organized and detail-oriented Food and Beverage Coordinator to join the team of this upscale hotel. This team member will oversee various aspects of private dining, group dining, and overall F&B compliance, & operational communications at the Omni Oklahoma City Hotel.

ESSENTIAL JOB FUNCTIONS:

• Update and send out weekly Outlet Guide & Resume Recap every Wednesday
• Knowledge and communication of daily function sheet, in-house VIP’s, current activities, hours of operation throughout the hotel, etc.
• Complete daily pre-shift agenda
• Create monthly F&B newsletter and calendar of events
• Track and enter monthly F&B/MOS audit compliance
• Assist with private and group dining arrangements, including menu customization, pricing, wine selection, room setup, audio-visual requirements, and billing information.
• Make reservations and ensure all reservations are accurately entered into Tripleseat, OpenTable and Resort Pass.
• Support Hotel Private Events Coordinator with any minor issues or questions.
• Coordinate with Bobs Events team on communication of departments to ensure maximum amount of productivity for group and private dining for Omni OKC.
• Help grow the Event planning platform with menus and marketing.
• Work closely with the F&B Team to establish appropriate food and beverage minimums and availability for private/group inquiries.
• Collaborate with the Marketing and Sales teams to generate new business opportunities.
• Assist FOH/BOH teams on various projects and assignments as needed.
• Track and report group/private dining sales regularly.
• Establish efficient tracking mechanisms for repeat business while supporting customer satisfaction
• Help coordinate and organize lobby activations.
• Analyze Medallia data to identify trends and opportunities within F&B outlets and communicate key findings to F&B leadership teams.
• Attend AM and PM stand up. Complete profiles notes/ Medallia concerns when not assigned to specific F&B area or manager they are assigned to is unable to follow up.
• Print resumes copies for F&B leadership as needed. Attend weekly resume meeting and then meet with ADOF&B to verify outlet hours of operation for upcoming week.

Qualifications:

• Previous experience in a similar role within the hospitality industry.
• Excellent organizational and multitasking abilities.
• Proficiency in reservation management systems (Tripleseat, OpenTable).
• Ability to work collaboratively with various teams and departments.
• Must be able to communicate via phone and radio as needed.
• Must have strong verbal and written communication skills.
• Has strong interpersonal skills and is customer service oriented
• Must be able to stand and walk for an extended period of time for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 40 lbs without assistance.
• Must be able to work flexible shifts including nights, weekend, and holidays.
• ABLE and Food Handler certifications are required

Environment & Position Analysis

• Interior of hotel, in all areas of the hotel.
• Exposure to various hazardous chemicals.
• Exposure to food items and beverages.

Tools & Equipment

• Micros terminal
• Radio, computer, printer, copier
• Telephone
• Open Table
• Triple Seat
• Resort Pass

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.