Overview:

To provide proper training and supervision of all personnel including supervisors. To insure prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. To ensure the overall success of the restaurant by guest satisfaction surveys and utilizing financial controls in Whiskey & Rye.

Responsibilities:

To consistently insure the maximum guest satisfaction while dining in the restaurant.
Pre-meal meeting conducted with service staff on a daily basis.
Supervision of floor during operation.
Insure that service personnel follow service protocol including steps of service.
Monitor timing of guest experience.
Handle all complaints to the guests' satisfaction.
Maintain a consistently smooth running operation.
Make the Front of the House staff weekly schedule.
Ensure Kitchen, stewarding and host staff are on duty as scheduled.
Ensure the side-stations are fully stocked with equipment.
All side-work complete and checked out by the manager.
Making sure the beverage machines are functioning properly.
Ensure station rotation in seating.
Assist in seating or service of guests as necessary.
Coordinate all functions in dining room during service.
Monitor productivity of service staff.
Monitor and critique the quality and consistency of the food product.
Making sure special boards and/or descriptions posted accurately.
Continuously check food quality and presentation coming from kitchen.
Maintain food displays during service.
Monitor guest satisfaction and comments regarding food and service.
To be familiar with clients so that there is constant recognition of all repeat guests.
Review reservations on a daily basis and check against the VIP list from the front desk.
All special attention details handled properly.
Maintain the physical atmosphere and cleanliness of the restaurant.
Ensure the staff’s uniforms and appearances meet specifications.
Make sure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations and tray stands.
All menus inspected daily by hostess.
Make sure all equipment in good condition and clean.
Make sure work areas are being maintained neat, orderly and clean.
All lights and music adjusted appropriately for each meal period.
To contribute to the profitability of the restaurant through cost control effectiveness.
Constantly perform positive up-selling techniques with service staff.
Expedite table turnover and table resetting.Implement sales promotions and merchandising programs.
Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
Know and adhere to all company policies and procedures.
Know emergency procedures (including CPR) and work to prevent accidents.
Be familiar with and enforce all policies related to liquor liability laws.
Perform any and all other duties assigned and/or required by management.

Qualifications:

Bachelor’s Degree or Equivalent
Previous Restaurant Management Experience required
Flexible schedule including evenings, weekends, and holidays
Understanding of financial statements and labor productivity

Omni Fort Worth

CASUAL ELEGANCE AND SOPHISTICATED STYLE

Fort Worth's largest and most authentic downtown hotel

A stunning blend of native building materials and ultra-modern glass, Omni Fort Worth Hotel represents progressive luxury and offers amenities illustrating the Western spirit embodied by the city that surrounds it. Whether you visit for business or leisure, and whether you seek an exciting nightlife or spend your days in the city’s world-class museums, Omni Fort Worth Hotel provides the ideal retreat in one of America’s most exciting cities.

As breathtaking as any West Texas sunset, Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth’s exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city’s cultural centers, restaurants and nightlife. Retreat to your luxurious guest room accommodations for a restful night's sleep after you explore Fort Worth. Meeting and event planners will remember the luxury hotel for its open and inviting spaces, its casual yet sophisticated style and a personality that’s as gracious and dynamic as Fort Worth itself.

Adresse	1300 Houston Street, Fort Worth, TX 76102
Type de propriété	Hotel
# Emplois	29

À propos de Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.