Restaurant Server / Bartender

Temps partiel

Description

Position Overview:

Reporting to our Food & Beverage Management, the Part Time Restaurant Server/Bartender professionally provides guests with information about the culinary and beverage selections available, helping guests navigate the menus, collecting guests’ selections, accurately presenting, and serving selected items plus ensuring guest satisfaction throughout the experience. This position is ideal for an energetic hospitality professional who enjoys creating memorable guest experiences and thrives in a fast-paced hotel restaurant and bar environment. The Part-Time Server/Bartender plays a vital role in delivering exceptional service and represents the hotel's commitment to excellence.

*Part Time Position

Evening shift- 4:00pm-10:00pm

Shift time may change during high season

Key Responsibilities:

• Greet guests in a warm, friendly, and professional manner.
• Provide knowledgeable recommendations regarding menu items, beverages, specials, and promotions.
• Take food and beverage orders accurately and efficiently.
• Deliver food and beverages promptly while ensuring quality and presentation standards.
• Anticipate guest needs and respond to requests in a timely manner.
• Resolve guest concerns professionally and escalate issues when necessary.
• Maintain a positive and engaging atmosphere for all guests.

Bartending Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages according to recipes, standards, and legal requirements.
• Verify guest age and identification in accordance with alcohol service regulations.
• Maintain cleanliness and organization of the bar area.
• Monitor guest alcohol consumption and practice responsible beverage service.
• Replenish bar supplies, garnishes, glassware, and inventory as needed.
• Accurately process beverage orders through the point-of-sale system.

Restaurant Service Responsibilities

• Set up and maintain dining areas according to established standards.
• Ensure tables are clean, properly set, and ready for service.
• Process guest checks and handle payments accurately.
• Assist with opening and closing side work duties.
• Support banquet, room service, and special event operations when needed.
• Collaborate with kitchen and service teams to ensure efficient operations.

Operational Responsibilities

• Maintain knowledge of daily specials, menu changes, and hotel events.
• Follow all cash handling and POS procedures.
• Ensure compliance with food safety, sanitation, and health regulations.
• Participate in ongoing training and development programs.
• Maintain cleanliness and organization of workstations, dining areas, and service stations.

Qualification Standards:

• High school or equivalent preferred.
• Bartending experience required.
• Hotel restaurant experience is a plus.
• RBS and ServSafe Food Handler Certification required.

Physical Requirements:

• Must be able to bend, stoop, squat and stretch to fulfill necessary tasks.
• Must be able to lift, push, and pull up to 30lbs. on a regular and continuing basis.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.

Wage Rate: $19.76 - $21.64 per hour

About Hotel Zoe

Inspired San Francisco experiences start at our Fisherman’s Wharf boutique hotel. Hotel Zoe is known for its unbeatable location, award-winning service, and outstanding cuisine, but it’s our whimsical spirit that really sets us apart. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good. Hotel Zoe offers competitive salaries and robust benefit plans.

Part Time Hourly Benefits:

Part Time Hourly Perks:

• EOS Employee Rates plus 50% off F&B and Retail
• Employee discounts in Pescatore Restaurant
• Employee Job Referral Program
• Employee Recognition Programs and Appreciation Events
• Discounts on Offsite Parking and Work Safety Shoes

Important Notice:

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Hotel Zoe is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. Hotel Zoe hiring policies require a background check for all applicants working directly with at-risk populations.

Qualifications

High end restaurant serving experience in a hotel setting a plus

Education

• High School (Preferred)

Licenses and Certifications

• Preferred

  Food Handling

• Preferred

  Alcohol Beverage Control

Experience

• Preferred

  High end restaurant serving experience in a hotel setting a plus

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.