Housekeeping Supervisor

Temps plein

ob Overview: Oversee the daily operations of the housekeeping department, ensuring cleanliness and orderliness in facilites in guest rooms and common areas.

Reports To: Executive Housekeeper

Key Relationships:

Internal: Executive Housekeeper, Houseperson, Maintenance and Front Office

External: Hotel guests/vendors

Qualifications/Skills:

Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.

Essential:

• Providing training on cleaning, procedures, safety guidelines and customer
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
• Ability to exert physical effort consistent with cleaning guest rooms, public areas, etc if required
• Punctuality and regular and reliable attendance
• Assigning tasks to housekeeping staff
• Schedule staff shifts and managing replacement

Desirable:

• One - two years prior experience in hotel housekeeping supervisorial role
• Prior guest relations training
• Knowledge of proper chemical handling and safety standards
• High School graduate or equivalent vocational training

Essential Physical Abilities:

• Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping.
• Ability to lift, bend, stoop, push or pull heavy loads. Requires lifting bundles of linen weighing up to 50 lbs.
• Ability to push or pull a vacuum and wheeled carts weighing up to 100 lbs.

Essential Job Functions:

• Following hotel cleaning procedures and protocols
• Reports all items that need repair to the Executive Housekeeper/ Chief Engineer.
• Reports all suspicious persons or activities, hazardous conditions etc. to the Manager on Duty.
• Ordering supplies as needed to ensure adequate stock levels
• Assisting with heavy cleaning tasks when needed
• All other duties as assigned by the executive housekeeper
• Clean/service guest rooms if it is necessary
• Opening and closing shift for housekeeping
• Amenity delivery
• Assisting laundry/linen delivery to each floor

Frequency needed:

• Daily

Setting:

• Hotel

Must have your own supplies and equipment:

• No