Oasis Assistant Food & Beverage Manager

Temps plein

The Oasis Assistant Food & Beverage Manager is responsible for overseeing the food and beverage staff. The Oasis Assistant Food & Beverage Manager will also assist the Oasis Kitchen staff as well as the public space staff.  The Oasis Assistant Food & Beverage Manager must have a strong grasp of food and beverage as well as Resort operations.

• On a daily basis, oversee food and beverage duties, front of house kitchen duties, safety programs and safety audits.
• Schedule and train all Oasis Food and Beverage Staff.
• Properly document all safety programs and audits.
• Help train all new hire food and beverage staff and ensure they are fit for the position by conducting new hire training and overseeing monthly training.
• Be on the floor with the food and beverage staff, when working, to ensure that all Resort standards are being met.
• Assist other Oasis Managers with special programs throughout the season to promote a fun and safe experience at the Oasis. i.e. Memorial Day activities, Fourth of July guest activities like dance contests, special movies, etc.
• Assist in operation in the absence of the Oasis Manager.
• Maintain logs and records of certification and ensure that all staff meets the requirements set forth by the Oasis Manager, Area Director of Security and our Corporate Risk Manager.
• Assist Human Resources with the recruitment and hiring of Food and Beverage staff.
• Assist Oasis Manager with tasks and activities while keeping labor in line with budget.
• On a regular basis (monthly), hold departmental meetings and attend Resort meetings on a weekly basis as needed.
• Explain and implement the Resort service standards to ensure that they are understood and ensure that everyone is living up to the Resort’s expectations.
• Be able and available to work various shifts including evenings, nights, holidays and weekends.
• Be flexible and knowledgeable in all areas of the Oasis Recreation/Food and Beverage program so one can perform those duties without question if needed.
• And any other tasks as assigned by the Director of Recreation, Oasis Manager and/or the General Manager.

Education: High School diploma or graduation equivalent.Bachelor Degree Preferred.

Experience: Prior lifeguard experience, public or private, preferred.

Certificates or Licenses: Maricopa County Food Service Worker Card and Arizona Title IV Alcohol Certification, Managers Food Service Worker Card (preferred)

Knowledge, Skills, and Abilities:

• Clerical/Organizational skills
• Strong Aquatics/safety background
• Excellent customer service and communication skills
• Ability to work effectively with a variety of people
• Ability to stand for long periods of time, assisting guests
• Ability to work outside in all weather conditions
• Ability to memorize and perform Resort Standards

Personal Characteristics:

• Behaves ethically
• Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language
• Professional Appearance: Exhibits an appearance appropriate for our Resort, specific grooming standards are available for review in Human Resources

The Arizona Grand Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.