Retail Sales Agent - Copper and Thistle

Temps plein

Essential Job Functions:

• Responsible for either the opening or closing of the outlet as assigned. Ensure that outlets are open on time.
• Upsell and organize the retail shop / café merchandise. Also Produce quality beverages for customers such as lattes, cappuccinos, and other espresso-based drinks, blended drinks, and coffee.
• Helps Lobby lounge to run food and beverage, assisting with tables service when needed
• Responsible for maintaining assigned bank each shift.
• Supports new Omni standards and response to changes and updates in the retail area
• Alert Managers of any inventory shortages or ordering needs.
• Follow up on daily projects to ensure follow through.
• Conduct daily and monthly physical inventory
• Responsible for maintaining a clean work area.
• Responsible for maintaining general knowledge of the hotel, including locations of dining outlets, pool, and spa to assist guests and members.
• Complete other duties as assigned by management.
• Ability to run the place on their own, include financial responsibility and operation needs
• Ability to create daily orders and requisitions for all retail items, including F&B as well.

Qualifications:

• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.
• Previous customer service experience is strongly preferred.
• Scheduling flexibility, including willingness to work split shifts, weekends and holidays.
• General knowledge of cash handling and Point of Sale systems is preferred.
• Must have and maintain current Minnesota’s Food Handlers certification and alcohol tips certificate (If not, training will be conducted during the first week of hire)

Physical Requirements:

• Must be able to lift and move moderate weights.
• Must be able to stand for extended periods of time.

Working Environment:

• Occasional outdoor tasks and travel around property when needed.

Tools & Equipment:

• Computer, printer, telephone, cleaning supplies, Credit cards reader, coffee and cleaning machines
• Micros, Microsoft Office programs

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.