Front Desk Supervisor
Temps plein

Hampton Inn Austin-Round Rock
Round Rock, TX

Une propriété de: Dimension Hospitality
Publié 29 avril 2026 par Dimension Hospitality
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Rémunération: 17,50 $ à 18,00 $ l'heure

You are friendly, confident, and passionate about delivering excellent service. You know how to lead by example, support the front desk team, and create positive guest experiences. If you enjoy problem solving and guiding a team, keep reading.

The Role As the Guest Service Supervisor, you support front desk operations and help lead the guest services team. You assist with training, service recovery, shift coverage, and ensuring that guests receive a smooth and welcoming experience from arrival to departure.

What You Will Be Doing

  • Assist in supervising front desk staff and daily operations
  • Support check ins, check outs, reservations, and guest inquiries
  • Provide coaching and training to team members
  • Handle guest concerns and resolve service issues professionally
  • Ensure front desk procedures and brand standards are followed
  • Maintain accurate records, logs, and shift information
  • Communicate important updates to management and other departments
  • Assist with cashiering, billing, and basic audit tasks

    • Why You Will Love It Here

  • A positive and team-oriented environment
  • Opportunities for growth in front office and hotel leadership
  • A role where you help shape the guest experience

    • Ready to Join the Team If you are ready to support and lead the guest services team and deliver excellent service, we would love to meet you. Apply now.  

    Qualifications

    What Makes You You

  • Previous front desk or hospitality experience required
  • Strong customer service and communication skills
  • Ability to lead, coach, and support a team
  • Calm, professional, and dependable
  • Strong problem solving and multitasking abilities
  • Comfortable with computers and hotel systems

    • Flexible to work any shifts including holidays and weekend

    Hampton Inn Austin-Round Rock

    Sports and shopping in nearby Round Rock

    We're just off I-35, next to Dell Technologies corporate headquarters, and just 5 minutes from downtown Round Rock. Visit the local restaurants and shop at the outlet mall. We are within 5 miles of Round Rock’s Sports Center/Multipurpose Complex and Dell Diamond. Take a swim in our outdoor pool. Breakfast, WiFi, and parking are on us.

    Adresse 110 Dell Way, Round Rock, TX 78664
    Type de propriété Hotel
    # Emplois 1

    À propos de Dimension Hospitality

    Great Hospitality doesn't just happen. But it definitely happens here.

    Recently celebrating our 35th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels.  Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.