Loss Prevention (Security) Officer

Overview:This team member will ensure the safety and tranquil stay of resort guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Director of Loss Prevention.

Responsibilities:

Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.

Answer house calls to assist both guests and associates with respect to safety, security and hotel operations.

Initiate and follow-up with all investigations of crimes committed against property and persons.

Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner.

Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.

Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions.

Monitor/distribute visitor and vender access to the property by distributing visitor badges.

Perform frequent bag checks for associates leaving the property.

Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas.

Maintain confidentiality when dealing with sensitive guest or associate issues.

Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds.

Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety.

Record, report and correct any unsafe conditions while patrolling hotel property.

Maintain professional attitude and appearance.

Qualifications:

Must be able to stand and walk for up to 8 hours per shift.

Available for AM & PM shifts

Must be able to communicate effectively by telephone, email, radio and reporting.

Must have basic computer knowledge.

Must be able to reach various areas of the hotel/resort at a rapid pace if necessary.

First Aid/CPR Certification is preferred.

Must be able to remain calm and professional during stressful situations.

Must have valid driver's license in with a driving record in good standing.

Must be able to work a flexible schedule including day, evening, overnight shifts, weekends and holidays.

Must be able to attain a valid Responsible Beverage Service certification from approved providers below.

Approved Providers:

National Registry of Food Safety Professionals (NRFSP) – TABC https://www.nrfsp.com/

360 Training / Learn2Serve – TABC https://www.360training.com/

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni La Mansión del Rio

SAN ANTONIO, TEXAS

RETREAT TO OUR SAN ANTONIO RIVER WALK HOTEL

Step out of our downtown San Antonio hotel to find yourself on the banks of the River Walk. At the heart of the city, this inviting district combines the natural beauty of the river with some of the city’s best dining, shopping and entertainment. From our hotel in San Antonio, you can take a quick stroll to the Alamo, visit the Historic Market Square or hop on a Riverboat Tour. Blending Spanish colonial architecture and European style, the Four Diamond Omni La Mansión del Rio surrounds you with the romance of a grand hacienda. Beautiful rooms and suites combine Old World design with contemporary finishes. A year-round courtyard pool and soothing treatments at Mokara Spa create a welcoming oasis at our River Walk hotel. You’ll also find plenty of space to hold your next meeting, gathering or special event at our hotel, with over 18,000 square feet of event space.

Adresse	112 College Street, San Antonio, TX 78205
Type de propriété	Hotel
# Emplois	27

À propos de Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.