Overview:

The Spa Front Desk Agent ensures a high standard of service and hospitality in the Spa Reception and Retail area. Successfully introduces and schedules Spa services and operations through direct contact, either in person or by phone/email with Resort, or local guests, members, and staff to maximize member/guest satisfaction and revenue.

Responsibilities:

Greet and welcome all guests coming into the Spa.

Handle all the billing and point-of-sale functions for spa services and retail sales.

Maintain a sense of order and efficiency for Spa operation via proper scheduling of guest and staff appointments.

Assist with scheduled retail inventory.

Maintain the orderliness, cleanliness and presentation of the Spa Reception and Retail.

Provide personal attention and ensure a pleasant visit for each guest.

Be the initial and complete source of information regarding everything that is available in the Spa and all procedures to ensure guest comfort.

Attend all required department trainings and meetings.

Perform any other duties required by management.

Qualifications:

Ability to stand for the entire scheduled shift.

Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.

Must be passionate about providing warm, engaging, and personalized service.

Must meet standards of appearance and always maintain a high level of personal hygiene.

Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Bedford Springs & Spa

BEDFORD, PENNSYLVANIA

EXPERIENCE OUR HISTORIC PENNSYLVANIA RESORT

TRAVEL + LEISURE WORLD'S BEST AWARDS 2024 WINNER

Located in the Allegheny Mountains of Pennsylvania, Omni Bedford Springs Resort & Spa is the perfect place to reconnect. Our Bedford, PA resort is home to many “firsts.” We are home to the first indoor swimming pool, one of the country’s first golf courses and spa treatments inspired by the natural healing of springs first used by Native Americans. Guest rooms and suites embody the heritage of Pennsylvania coupled with modern amenities and expansive balconies. Six welcoming indoor and outdoor dining venues offer the finest local produce and signature drinks, served alongside spectacular views from our Bedford resort. Guests can also explore the local area easily, with downtown Bedford on your doorstep and a variety of historic tours walking distance.

Adresse	2198 Sweet Root Road, Bedford, PA 15522
Type de propriété	Hotel
# Emplois	32

À propos de Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.