Position Overview:The Host/Greeter is the first point of contact for guests dining at our outlets and plays a key role in creating a warm, welcoming, and seamless arrival experience. This position is responsible for managing reservations, seating guests efficiently, and maintaining the flow of the restaurant while delivering exceptional service in line with Omni standards.

Key Responsibilities:

Greet guests promptly with a warm and professional demeanor
Manage reservations and waitlists using the restaurant system
Escort guests to tables and provide accurate wait time estimates
Maintain an organized seating chart to optimize restaurant flow
Communicate effectively with servers and management regarding guest needs and table status
Answer phones and assist with guest inquiries in a courteous manner
Maintain cleanliness and organization of the host stand and entrance area
Anticipate guest needs and resolve concerns with a service-first mindset
Uphold Omni service standards and contribute to a positive team environment

Qualifications:

Previous customer service or hospitality experience preferred
Excellent communication and interpersonal skills
Ability to multitask in a fast-paced environment
Strong attention to detail and organizational skills
Flexible schedule, including evenings, weekends, and holidays
Professional appearance and demeanor

Why Join Omni Hilton Head? | Perks & Benefits

Competitive pay
Free associate meals during shifts
Discounted room rates at Omni Hotels & Resorts nationwide
Friends & family rate discounts
Medical, dental, and vision benefits (for eligible associates)
Paid time off and holiday pay
401(k) with company match (eligible associates)
Opportunities for career growth and internal promotions
Work in a beautiful oceanfront resort environment
Supportive team culture focused on service excellence

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Hilton Head Oceanfront Resort

HILTON HEAD, SOUTH CAROLINA

AN IDYLLIC OCEANFRONT RESORT ON HILTON HEAD ISLAND

Omni Hilton Head Oceanfront Resort embodies the essence of its location, overlooking the Atlantic Ocean, a beautiful beach and three championship golf courses. As part of the prestigious Palmetto Dunes Oceanfront Resort Community, it’s a standout destination among Hilton Head resorts. With access to 11 miles of lagoon trails, tennis courts, private beach access, sparkling swimming pools and wellness areas, guests can fill their days with enriching experiences. Charming guest accommodations are decorated with a neutral palette augmented by ocean views and splashes of color, creating a unique setting among hotels and resorts in Hilton Head. Dining venues are a blend of fine and casual, with creative chefs serving everything from prime steaks and seafood to Stance coffee and snacks. Located on the #1 ranked US island by Conde Nast Traveler, Omni Hilton Head Oceanfront Resort is the premier Hilton Head beach resort, making it the ultimate destination for island getaways and celebratory events.

Adresse	23 Ocean Lane, Hilton Head Island, SC 29928
Type de propriété	Hotel
# Emplois	27

À propos de Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.