Lead an incredible team of hospitality professionals in our gorgeous, historic building. As a multi-outlet manager, you will collaborate with our other departments to bring our dynamic, exciting space to life. The season will be filled with work in a respectful, progressive environment that values what people bring to the team.

WHAT’S IN IT FOR YOU

Paid Vacation, Sick Time, and Holidays
50% off food when you dine as a guest and reduced room rates for our sister hotels
Medical, Dental, Vision, and pet insurance at an affordable group rate
Paid time off to volunteer for the causes you care about in your community
Strong sense of belonging through diversity, equity, and inclusion

WHO YOU ARE

You are excited and passionate about being a leader in the three-ring circus that are multiple outlets bar. You pride yourself in controlling chaos; and are adept at making each guest in your restaurant feel like they are the only person in the room. While your mission is to provide an unmatched experience for your guests, you value the work and feedback of your associates as well. You enjoy and excel in the fast-paced, and often high-pressure environment to execute what is needed to exceed our guests’ expectations and demonstrate the Aparium difference. You are attentive, courteous, efficient, and motivate others by inspiring confidence, respect, enthusiasm, and collaboration. You are highly organized and can work in an often-unpredictable environment to meet deadlines, all while maintaining a positive and professional demeanor. Basically, you’re a very cool person who leads with empathy and inspires the same.

WHAT YOU WILL DO

Oversee daily operations across multiple F&B outlets, ensuring consistency in service, quality, and brand standards
Collaborate with outlet managers and culinary teams to align service execution and guest experience
Maintain a strong floor presence, especially during peak service periods

Beverage Program Leadership

Design, implement, and continuously evolve cocktail, wine, beer, and non-alcoholic beverage programs
Curate wine lists and bar menus aligned with concept, seasonality, and market trends
Establish and maintain vendor relationships; negotiate pricing and manage product selection
Monitor beverage cost, inventory, and waste to ensure profitability

Team Leadership & Development

Recruit, train, and mentor outlet managers, bar managers, sommeliers, and service staff
Develop training programs to elevate beverage knowledge and service standards
Foster a culture of accountability, professionalism, and continuous improvement

Guest Experience & Brand Standards

Ensure a consistently high level of service across all outlets
Handle VIP guests, special events, and service recovery situations with professionalism
Collaborate on events, activations, and promotions that enhance the brand and drive traffic

Compliance & Standards

Ensure compliance with all health, safety, and alcohol service regulations
Maintain cleanliness, organization, and operational standards across all venues

WHO WE ARE

Located in the heart of Old Town Alexandria, Hotel Heron offers guests the opportunity to see Old Town from a new vantage point. With Washington, DC just minutes away, Hotel Heron acts as beacon just across the river, inviting travelers to explore beyond the National Mall and Monuments to discover a city ripe for its new renaissance. Originally opened in 1926 as the George Mason Hotel, the property has been thoughtfully reimagined through an adaptive reuse that pairs the historic inn with an adjacent new building housing modern event spaces and elevated guest rooms. Today, Hotel Heron is part of the Curio Collection by Hilton, a global portfolio of distinctive, independently spirited hotels. This chic 134 room hotel is home to a signature ground floor restaurant serving hearth inspired Mid-Atlantic cuisine, a cozy craft cocktail bar hidden in the heart of the hotel, and an open-air seasonal rooftop bar with unparalleled views of the Potomac. Elevated amenities include a state-of-the-art fitness center and meeting spaces designed for socializing, co-working, creating, eating, drinking, and relaxing. The hotel brings together world travelers and neighbors alike while showcasing Alexandria’s rich legacy and knack for innovation through thoughtful touches from local businesses and artisans.

BASIC JOB REQUIREMENTS

3+ years of progressive F&B management experience, preferably in luxury or high-volume multi-outlet environments
Strong background in beverage program development (cocktails, wine, spirits)
Proven experience managing multiple outlets or large teams
Solid financial acumen and cost control
Exceptional leadership, communication, and organizational skills
Ability to thrive in a fast-paced, high-expectation environment
Strategic thinking and operational execution
Beverage expertise and innovation
Leadership and team development
Financial and analytical skills
Guest-centric mindset
Preferred Qualifications:
- Wine or beverage certifications (WSET, Court of Master Sommeliers, or equivalent)
- Experience in hotel, resort, or lifestyle hospitality environments
- Knowledge of current beverage trends, including craft cocktails, low-ABV, and zero-proof offerings

As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from, and take pride in who we serve. Hotel Heron participates in E-Verify.

Hotel Heron, Curio Collection

Hotels done differently. It’s not just a slogan or catchphrase; it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates’ pride in who they are, where they live and who we serve.Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.

Located in the heart of Old Town Alexandria, Hotel Heron opened in the summer of 2024, offering guests the opportunity to see Old Town from a new vantage point. With Washington, DC just minutes away, Hotel Heron acts as a flag in the sand just across the river, beckoning travelers to explore beyond the National Mall and Monuments to discover a city ripe for its new renaissance. Originally opened in 1926 as the George Mason Hotel, this adaptive reuse combines the iconic inn with an adjacent new building that houses a modern event space and elevated guest rooms. This chic 134-room lifestyle hotel is home to a signature ground-floor restaurant serving hearth-inspired Mid-Atlantic cuisine, a cozy craft cocktail bar hidden in the heart of the hotel, and an open-air seasonal rooftop bar with unparalleled views of the Potomac. Elevated amenities include a state-of-the-art fitness center and meeting spaces designed for socializing, co-working, creating, eating, drinking, and relaxing. The hotel brings together world travelers and neighbors alike while showcasing Alexandria’s rich legacy and knack for innovation through thoughtful touches from local businesses and artisans

As an Equal Opportunity Employer, Aparium Hospitality and Hotel Heron celebrate diversity and are committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.