Coordinator / Catering

Temps plein

Catering Coordinator

The Catering Coordinator is responsible for clerical, administrative, and other duties to assist in the smooth operation of the Catering & Convention Services department. He/she is also responsiblefor providing attentive, courteous, and efficient service to all guests.

Essential Job Functions:

• Answers incoming telephone calls from all Sales/ Catering lines
• Responds to telephone inquiries by determining client’s needs and specifications for referral to Catering Sales Managers
• Processes all incoming correspondences
• Ensures that all filing systems are maintained according to specs
• Gathers and organizes all materials for weekly/monthly reports as directed
• Daily office duties to include BEO & Group Resume Distribution, BEO Change Log, communication of hotel schedule of events and Group Medallia survey responses
• Assist managers with VIP amenities, site alert forms etc.
• In charge of all paperwork involved when turning over a catering file from tentative and definite (signed agreement, estimate, room blocks, MOP, booking recap, suite request forms)
• Responsible for making sure that the front desk has wedding packets available
• Creates Group Resume Shells to assist the Catering & Convention Services Mangers
• Completes necessary documentation for telephone requests, amenity requests, key requests, banner requests, transportation request and vendor requests, suite requests and AV requests
• Assists with creating and making changes to Banquet Event Orders (BEO’s)
• Coordinates Menu Tastings
• If needed, will assist with site visits
• Multi-task and prioritize multiple requests and information; time management skills are necessary
• Detailed knowledge of the hotel meeting space, group dynamics and event details
• Property-wide departmental interaction
• Knowledge of hotel services and events
• Ensure an efficient and professional working environment with open communication
• Coordinates and provides office coverage when Sales Administrative Assistant is out of office
• Special projects and other duties as assigned by Director of Catering & Convention Services
• In the absence of the sales coordinator assumes responsibilities for completing essential tasks normally completed by that individual.
• Completes group commission and rebate requests for all actualized events.

Qualifications:

• Must have working knowledge of Excel, Word, Outlook, Power Point
• Required to work flexible schedules, this includes some evenings and weekends
• Must be organized and detail-oriented
• Must be able to handle multiple tasks at one time
• Previous hotel, catering, and Delphi FDC experience preferred

Physical Requirements:

• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

Tools & Equipment:

• Desktop computer (Opera, Delphi FDC, Meeting Broker, Oracle, Birchstreet, Kronos and Microsoft Office), printer, telephone, copier and scanner.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.