Elevate Your Career in Hospitality – Join Prominence Hospitality as a Front Desk Agent!

Rémunération: À partir de 16,00 $ l'heure

Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Prominence Hospitality Group, we’re looking for a fun, energetic, and detail-oriented Front Desk Agent to be the face of our hotel and ensure every guest has a warm welcome and memorable stay!

Location: Crowne Plaza Milwaukee South 6401 South 13th Street Milwaukee, WI 53221

Why Choose Prominence Hospitality

IGNITE Your Career – We invest in you with comprehensive training, career growth opportunities, and leadership development.
Competitive Pay & Incentives – We recognize and reward your hard work and dedication.
Paid Time Off – Enjoy time to rest and recharge.
Work/Life Balance – Enjoy flexible schedules and generous employee discounts (your friends and family benefit too!).
Inclusive & Empowering Culture – We celebrate diversity and encourage innovation.

What You’ll Do as Front Desk Agent

Warm Welcome: Greet, register, issue room keys, and assist guests with inquiries to ensure an exceptional arrival and departure experience.
Guest Service: Answer and transfer calls promptly and politely, ensuring the highest level of customer service.
Attention to Detail: Monitor lobby and guest areas for cleanliness, maintain accurate front desk records, complete required reports, and process purchase requisitions and invoices.
Positive Energy: Maintain a positive, upbeat attitude and bring a fun, energetic spirit to the team as we work hard and have fun together!
Problem Solving: Listen effectively to understand and resolve guest concerns quickly, both face-to-face and on the phone.

What You’ll Bring

Education & Experience: High School diploma or GED required; Bachelor’s degree or 2 years of related experience or training preferred.
Skills: Strong organizational and analytical skills, attention to detail, multitasking, and time management.
Technical Abilities: Working knowledge of Microsoft Office and reservation management systems is a plus.
Personality: Positive, upbeat attitude with excellent listening and communication skills.

Why This Role Matters

As a Front Desk Agent, you are the first impression of our hotel, setting the tone for every guest’s stay. Your professionalism, warmth, and attention to detail directly impact guest satisfaction and help us shine as a hospitality leader.

Ready to Ignite Your Career? Apply Now!

Join a team that values your growth and contributions. Click the link below to apply and become part of the Prominence Hospitality family!

Crowne Plaza Milwaukee South

A Premium Hotel in the Heart of Milwaukee

Blend work, travel, and culture seamlessly at Crowne Plaza® Milwaukee South, located just off I-94, less than three miles from General Mitchell International Airport and 10 miles from downtown. Stay close to top area attractions like the Milwaukee Art Museum, Grant Park Beach, and the Harley Davidson Museum. Attend major events and music festivals like Milwaukee's Summerfest and the Wisconsin State Fair, minutes from our hotel.

Our luxury accommodations are perfect whether you are traveling for business or leisure. Plan events in 24,000 sq. ft. of event space with a two-hour response guarantee. We offer upscale amenities like a free airport shuttle, an indoor pool, a Fitness Center, a 24-hour Business Center, and Crowne Plaza's Sleep Advantage® Program.

Adresse	6401 South 13th Street, Milwaukee, WI 53221
Type de propriété	Hotel
# Emplois	2

À propos de Prominence Hospitality Group

With equity stake in their entire portfolio, Prominence exceptionally couples an owners’ perspective and hoteliers’ distinct knowledge to cultivate great guest experiences.

The leadership team is humbly honored to have quickly established an industry-wide reputation for delivering strong returns while fostering long-term relationships.

Our top-light organization is strategically focused on building a principal-oriented culture, with each of our team members bringing their own impressive strength in hospitality and real estate acquisitions, development and construction, hotel operations, sales and marketing and/or asset management to the table.