Rémunération: 15,50 $ à 16,50 $ l'heure
You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.
The Role
As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.
What You Will Be Doing
Greet guests and provide friendly, helpful service
Assist with check ins, check outs, room assignments, and reservations
Answer guest questions and resolve issues promptly
Operate the front desk system and process payments
Communicate with housekeeping and other departments
Maintain the front desk area in a clean and organized manner
Handle guest requests and escalate concerns when needed
Provide local information and general hotel assistanceWhy You Will Love It Here
Supportive team environment
Opportunities to grow in front desk and hotel operations
A role where you meet new people and make a daily impactReady to Join the Team
If you are ready to assist guests and help create memorable stays, we would love to meet you.
Apply now.
EOE
Qualifications
What Makes You You
Strong customer service and communication skills
Friendly, positive, and professional presence
Comfortable using computers and hotel systems
Dependable, organized, and able to multitask
Prior hotel or customer service experience is helpful but not required Flexible to work any shifts including holidays and weekends
Residence Inn by Marriott - Coconut Creek
Discover your home away from home at the brand-new Residence Inn Fort Lauderdale Coconut Creek. Located on the northern edge of the city, our hotel offers convenient access to a number of popular destinations including Seminole® Casino Coconut Creek and Florida Atlantic University. Jump-start your day at our free breakfast buffet, serving an assortment of American classics each morning. Our on-site bar offers a delectable array of tapas and craft cocktails. After a busy day, retreat to the modern comfort of our spacious suites, complete with fully equipped kitchens, complimentary high-speed Wi-Fi and separate living and sleeping areas. Looking for a place to host a business or social gathering? Look no further than our four event rooms featuring tasteful décor and high-powered AV equipment. Whether traveling for business or leisure, Residence Inn Fort Lauderdale Coconut Creek provides the friendly service and thoughtful amenities necessary for a successful extended stay in The Sunshine St.
| Adresse |
5730 North State Road 7, Coconut Creek, FL 33073 |
| Type de propriété |
Hotel |
| # Emplois |
4 |
Great Hospitality doesn't just happen. But it definitely happens here.
Recently celebrating our 35th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.