Assistant General Manager

Temps plein

Company Overview
McPeake Hotels, Inc. is a locally owned and family led leader in hospitality management, dedicated to providing exceptional guest experiences through innovative hotel operations. Our commitment to excellence in service and management sets us apart in the competitive hospitality industry.

Summary
We are seeking an Assistant Hotel Manager to join our dynamic team. In this role, you will support the Hotel Manager in overseeing daily operations and ensuring that our guests receive outstanding service. This position is vital to maintaining our high standards of hospitality and operational efficiency.

Responsibilities

• Assist the Hotel Manager in daily operations and staff supervision. Lead and support restaurant operations.
• Monitor food handling practices, kitchen management, and culinary processes to uphold safety regulations and customer satisfaction.
• Maintain the quality of service at the hotel by supervising the training of employees and by scheduling/performing coaching and co-working to improve performance.
• Schedule shifts, lead regular meetings, and perform disciplinary/praise actions for staff. Review performance with staff regularly.
• Create a working knowledge of all hotel positions so that you can step in and lead by example when necessary.
• Create and place orders. Maintain control of inventory.
• Solve problems with critical thinking, and with an even temper.
• Follow up on all issues with guests and staff promptly to ensure they are resolved satisfactorily.
• Be proactive and forward thinking to prepare for potential issues and to provide a superior guest experience.
• Ensure your property is always in compliance with brand standards and ownership standards.
• Assist in managing budgets, cost control, and financial reports for the hotel.
• Maintain proper security protocols and procedures.
• Foster a positive work environment by promoting teamwork, resolving conflicts promptly, and encouraging professional growth through training & development initiatives.

Requirements

• Proven experience in hospitality management and the food service industry.
• Background in restaurant management with supervising experience across diverse roles such as kitchen management, hospitality management, or catering

• Strong knowledge of food preparation techniques, cooking methods, and food safety regulations.

• Strong leadership skills with the ability to motivate and manage a team.

• Excellent communication skills paired with a proactive leadership style to motivate teams and enhance guest experiences

• Experience with computers, and some competence in programs like Microsoft Word and Excel.
• Familiarity with hotel management software.
• CPR certification, or the ability to obtain certification.

Join us as an Assistant General Manager where your passion for food service meets your talent for leadership! Be part of a vibrant team committed to delivering memorable dining experiences while advancing your career in the thriving food industry.  If you are passionate about hospitality and ready to take your career to the next level, we invite you to apply today and become part of our dedicated team at McPeake Hotels!