Guest Experience Coordinator
Temps plein
Varies
Casa Loma Beach Hotel
Laguna Beach, CA
Publié 19 mars 2026 par Marc & Rose Hospitality
Luxury Guest Experience Coordinator Opportunity in Laguna Beach
Rémunération: À partir de 20,00 $ l'heure plus pourboires
Perks: Medical / Dental / Vision / Hotel Discounts / Voluntary Products / 401k + Match / Pet insurance and more!
Imagine This: You’re at the heart of a boutique luxury scene, where every day unfolds as a masterpiece of guest service artistry. Casa Loma Beach Hotel in Laguna Beach, CA, isn’t just any landmark—it’s where you curate unforgettable experiences among the sun, sand, and sky.
Welcome to Your New Stage
Your role at this iconic retreat is more than a job—it’s a performance in enhancing lives through meticulous attention to detail and genuine interactions. You are the conductor of first impressions, the architect of farewells and the personal guide to a world of luxury.
Key Roles You’ll Play
- Greet guests with warmth and charisma, making every arrival a celebration.
- Transform ordinary interactions into memorable stories with your food and beverage artistry—in the lobby, by the pool, or under the stars on the rooftop terrace.
- Ensure every detail of a guest's stay is seamless, from check-in to the echo of their gratitude at departure.
- Deliver personalized room orientations and fulfill requests with a flair that says you care.
- Manage the symphony of logistics from guest luggage to beach amenities, crafting moments that matter.
Are You the Next Cast Member?
You've mastered the art of hospitality or you've shined in the dynamic atmosphere of food & beverage service. Now, elevate your craft where luxury and lifestyle merge into an extraordinary career path.
Required Credentials
- High School Graduate or equivalent, armed with experience in hospitality or related fields.
- Carry necessary certifications like Responsible Beverage Service (RBS) and Food Handler’s Card.
Skills That Set You Apart
- Master multitasker, eloquent communicator, and detail-oriented dynamo.
- Physical agility to meet the demands of a bustling hotel environment.
Your Stage Is Set
At Casa Loma Beach Hotel, we don’t just offer jobs—we offer moments. Moments you craft. Moments that matter. Moments that could only belong to you and your guests. It’s not about the tasks you perform; it’s about the memories you create and the stories you’ll tell.
Ready to Make Space for Genuine Hospitality? Dive into the heart of Laguna Beach’s luxury lifestyle and leave your mark on Casa Loma Beach Hotel. Explore who we are and imagine who you could become.
Join Us in our mission to not just meet, but exceed, guest expectations through a commitment to excellence in a setting that’s as breathtaking as our service. Let’s make every guest feel like the only guest.
Laguna Beach House's and Casa Loma Beach Hotel's leaders and team members believe each guest should be treated with respect and professionalism. We create a heartfelt experience of genuine hospitality, enticing our guests to return again and again. In order to be successful at Laguna Beach House and Casa Loma, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, & Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our forward-thinking, fun, friendly, engaging and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.
Casa Loma Beach Hotel
The Heart Of Laguna
Casa Loma is perfectly situated, offering guests the convenience of being just footsteps away from the vibrant village and the picturesque sea. Visitors can easily explore the charming shops, art galleries, and restaurants without the need for a car, truly immersing themselves in the coastal beauty and unique atmosphere.
About the Company
Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.
Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.
Casa Loma Beach Hotel provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, The Inn at Laguna Beach complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
M/F/D/V
| Adresse | 211 N Coast Highway, Laguna Beach, CA 92651 |
|---|---|
| Type de propriété | Hotel |
| # Emplois | 2 |
À propos de Marc & Rose Hospitality
Practicing Genuine Hospitality Since 1962
Marc & Rose is a company of professionals passionate about opening doors for travelers; about cheering, 'the more the merrier!' as a party of two becomes twenty; about food first and questions later; about sharing stories around a fire and making friends among strangers. We are owner-operators, which enables us to practice high-touch, genuine hospitality within intentionally crafted and sophisticated spaces. By deploying well-earned generational knowledge, we create places that settle the soul and stoke the spirit. Our hospitality emerges at the intersection of empathy, aesthetics, and atmosphere. It is an instrument of connection and care; a practice.
We are committed to fundamentals and to the evolving rhythm of a genuinely warm welcome. That is why we never stop studying people and places, integrating and honing our skills, training our minds and bodies, and reimagining what’s possible. We keep channels open and hearts attuned. It is because of our decades-long devotion to excellence that we are able to practice skillful improvisation and appropriate restraint. With a passion for hard work and genuine hospitality, we leverage our knowledge and lifelong curiosity to build worlds — containers and catalysts for spontaneous joy.
We know that each of us is the host one day; the next, the traveler. Both roles require a willingness to say, “yes” to life and to each other; to step perceptively into the now. At Marc + Rose, what emerges is as magical as it is earnest: a tradition of warm and sophisticated hospitality. We live to welcome.
Why people like to work here
Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based discovery, sensuality, and improvisation. Born of an irreverent spirit and a passion for hard work, the collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes. This passionate, multigenerational collective breathes new life into familiar places, imagines original spaces into being, and practices the art of welcoming one-time strangers into belonging — whether for the length of a single stay, or over a lifetime of return visits. To this team, hospitality is an essential part of being human and also a calling — a creative pursuit that requires curiosity, care, and grit.
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