Senior Catering Sales Manager

Temps plein

Senior Catering Sales Manager

Overview:

The ideal candidate for this role willutilizecreativity and havea keenattention to detail. The Senior Catering Sales Managerassistsclients in planning and executing meetings and celebrations at Omni. This person is a leader to the team of Catering Sales Managers and Coordinator providing them withassistance, training and motivation needed to ensure that all groups receive the superior service they have come to expect from Omni Hotels & Resorts.

Responsibilities:

• Solicitation ofdirect sellingin the local Corporate and Social Catering market.

• Event planning and detailing for booked events

• Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups.  

• Communication of function-arrangement to all responsible hotel departments.

• Communication with clients prior to events toinitiate, negotiate, and close contracts for all catered functions.

• Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.

• Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.

• Physically double-check all function arrangements against specifications ofclient. Correct where necessary.

• Client contract and effective communication to ensure repeat bookings.

• Update and increase client prospects through active prospecting

• Maximize revenues for the hotel through up-selling techniques.

• Be involved in and/or conduct departmental training.

• Use feedback from Group Medallia Meeting Planner Evaluations to improve service quality. Collaborate with DOC-CS on creating action plans to improve scores.

• Collaborate with DOC-CS on weekly and monthly forecasting procedures.

• Other duties as assigned by Director of Catering and Conference Services (DOC-CS).

Qualifications:

• College degreepreferred

• At least 4 years of progressive experience in a catering/sales hotel or related field

• Knowledge of the operations of the hotel industry

• Dynamic, enthusiastic, creative leader who thrives under pressure andis able toperform multiple functions andtroubleshootwhen needed  

• Command of the English language both written and verbal, with the ability todemonstratewarmth and empathy when engaging with others 

• Must have proven selling, negotiating and presentation skills

• Requires knowledge of advanced sales techniques  

• Highly developed customer service skills with strong attention to detail   

• Proficient computer skillsincludingbut not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred

• The ability to delegate, effectively train and coach   

• Must be able to work a flexible schedule including nights,weekendsand holidays

• Proactively explore networking opportunities

• Community leadership experience