Ibis - Host Greeter

Temps plein

JOBPURPOSE: The Hostis responsible forcreating a welcoming and professional first and last impression for guests while supporting the overall flow and service of food and beverage operations. This role ensures guests are greeted, seated, andassistedina timelyand courteous manner and provides guest service support across multiple outlets and locations as assigned, based on business needs.

Essential duties include, but are not limited to:

• Provides guest service support across food and beverage outlets, as assigned based on business needs

• Greets guests promptly and courteously upon arrival,maintaininga polished and professional demeanor

• Manages reservations and guest inquiries via phone and reservation systems using sound judgment andaccuratetiming

• Monitors dining room activity to ensureappropriate seatingflow, guest comfort, and service coordination

• Seats guests byidentifyingclean, available tables and providing menusin accordance withservice standards

• Assistsmanagers with opening, closing, and operational readiness of dining areas

• Anticipates guest needs and responds appropriately to enhance the guest experience

• Manages guest flow during peak periods andmaintainsorder at the restaurant entrance

• Assistsservice staff as needed to support efficient operations

• Maintains familiarity with menus, daily specials, VIP guests, function sheets, and hotel activities

• Thanks guests upon departure and invites them to return, ensuring a positive closing interaction

• Duties, responsibilities, and work locations may change or be assigned at any time based on business needs.

• Must be available to work varied schedules, shifts, and locations, including weekends, holidays, overtime, and different outlets as assigned

Qualifications

• Minimum one (1) year experience in a host or guest-facing hospitality role preferred

• Fine dining or steakhouse experience preferred

• Strong verbal and written communication skills

• Ability to multitask and remain organized in a high-volume environment

• Professional appearance, demeanor, and performance standardsrequired

• Ability to work a flexible schedule, includingweekends and holidaysand overtime

Work Environment & Physical Requirements

• Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 25 pounds withoutassistance

• Ability to stand and walk for extended periods, including entire shifts

• Requires repetitive motion

• Work may be performed in indoor and outdoor environments

Tools & Equipment

• POS and reservation systems/open table

• Computer, phone, printer

Additional Responsibilities

• Performs other duties as assigned