JOB DESCRIPTION

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectablediningexperiences, a scenicrooftop pool, a luxuryBreve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted “2023 Best Places to Work” by the Boston Business Journal!

Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.

POSITION OVERVIEW:

Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Restaurant Server is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating, and delivering guests’ needs. The Server comprehends the food and beverage menus and serves food and drinks to our guests directly.

Hourly rate for this position: $17.50

RESPONSIBILITIES:

Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local laws.
Ensure compliance with health, safety, and sanitation awareness standards. Prepare daily for health department and Ecosure inspections.
Must retain and maintain complete knowledge of all food and beverage menu items.
Maintain knowledge of hotel offerings and local surroundings, i.e., nearby entertainment, theaters, etc.

Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
Contribute to the restaurant sanitation operation and timing of service out of the kitchen and to the table. Ensures prompt delivery and quality control from point of departure to arrival.
Perform proper steps of service for all tables. Responsible for ensuring high-quality table sets, service, food quality and presentation.
Perform any other duties required by leadership.

QUALIFICATIONS:

Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business.
A minimum of relevant serving experience in a fine dining restaurant is strongly preferred.
Ability to always maintain a positive and professional demeanor and composure.
Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging, and personalized service.
Must be able to work a variety of shifts, including weekends and holidays.
Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

Must have the ability to report to work on time and when scheduled.
Must have the ability to stand and/or walk for extended periods of time.
Serve Safe certified | Unexpired TIPs required.

Omni Boston Hotel at the Seaport

BOSTON, MASSACHUSETTS

EXPERIENCE THE SEAPORT DISTRICT AT OUR BOSTON HOTEL

In the heart of the bustling Seaport District, Omni Boston Hotel at the Seaport is your gateway to the charming and the ever-evolving city. The AAA Four Diamond-rated hotel is conveniently located near South Station, the harbor, the Boston Convention and Exhibition Center, and is less than three miles from Logan International Airport (BOS). Our Boston hotel is complete with 1,054 well-appointed and stylish guest rooms boasting floor-to-ceiling windows of unrivaled city and harbor views. With over 100,000 square-feet of flexible function space, our hotel is an ideal venue for meetings and conferences of all sizes. The hotel features a year round heated rooftop pool and hot tub, six distinct dining experiences, a state-of-the-art fitness center, and a luxe day spa. A stay at Omni Boston Hotel at the Seaport elevates your Boston vacation with warmth, personalized service, and unforgettable experiences.

Adresse	450 Summer Street, Boston, MA 02210
Type de propriété	Hotel
# Emplois	32

À propos de Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.