Food & Beverage Hotel Restaurant Manager

Temps plein

Food & Beverage Hotel Restaurant Manager

Overview:

This team member will provide proper training and supervision of all personnel including supervisors. To ensureprompt, courteous service in a manner thatcomplies withOmni Food and Beverage standards and company policies and procedures. To ensure the overall success of the restaurant by guest satisfaction surveys andutilizingfinancial controls.

Salary for this position (based on experience): $75,000 - $80,000/year based on experience. Full Time Associates at Omni Interlocken are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k, tuition reimbursement, Holiday Pay and Paid Time Off Accrual. Omni Interlocken reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.

Additional associate benefits offered include free meals in Associate Café, golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.

Responsibilities:

• To consistently ensurethe maximumguest satisfaction while dining in the restaurant.

• Pre-mealmeetingconducted with service staffon a daily basis.

• Supervision of floor during operation.

• Ensure that service personnel follow serviceprotocolincluding steps of service.

• Monitor timing of guest experience.

• Handle all complaints to the guests' satisfaction.

• Maintain a consistently smooth-running operation.

• Make the Front of the House staff weekly schedule.

• Ensure Kitchen, stewarding and cashier staff are on duty as scheduled.

• Ensure theside-stationsare fully stocked with equipment.

• All side-workcompleteand checked out by the manager.

• Makingsure the beverage machines are functioning properly.

• Ensure station rotation in seating.

• Assistin seating or service ofguestsas necessary.

• Coordinate all functions indiningroom during service.

• Monitor productivity of service staff.

• Monitor and critique the quality and consistency of the food product.

• Making sure special boards and/or descriptionspostedaccurately.

• Continuously check food quality and presentation coming fromkitchen.

• Maintain food displays during service.

• Monitor guest satisfaction and commentsregardingfood and service.

• To be familiar withclients so thatthere is constant recognition of all repeat guests.

• Review reservationson a daily basisand check against the VIP list from the front desk.

• All special attention detailshandledproperly.

• Maintain the physical atmosphere and cleanliness of the restaurant.

• Ensure the staff’s uniforms and appearances meet specifications.

• Make sure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations and tray stands.

• All menus inspected daily byhostess.

• Make sure all equipmentingood condition and clean.

• Make sure work areas arebeing maintainedneat,orderlyand clean.

• All lights and musicadjustedappropriately for each meal period.

• To contribute to the profitability of the restaurant through cost control effectiveness.

• Constantly perform positive up-selling techniques with service staff.

• Expedite table turnover and table resetting. Implement sales promotions and merchandising programs.

• Be familiar with all beverage-related procedures and equipment andassistthe cashier when needed.

• Know and adhere to all company policies and procedures.

• Know emergency procedures (including CPR) and work to prevent accidents.

• Be familiar with and enforce all policies related to liquor liability laws.

• Performany and allother duties assigned and/or required by management.

Qualifications:

• Bachelor’s Degree or Equivalent preferred

• 4 years of experience ina previousFood & Beverage operations leadership rolerequired

• PreviousRestaurant General Manager or Assistant General Manager Experience preferred

• Flexible schedule including evenings, weekends, and holidays

• Understanding of financial statements and labor productivity

• Excellent communication skills

• Physical Requirements:

• Must be able to stand and walk for an extended period or for an entire shift.

• Must be able to move, lift, carry, push, pull, and place objects of moderate weight withoutassistance.

• Working Environment:

• Interior of restaurant kitchen and designated bar area, with occasional travel around resort property as needed.

• Exposure to various hazardous chemicals.

• Exposure tofood items and beverages.

• Tools & Equipment:

• MICROS computer and card, telephone, wine key

This position will be open and posted until filled, with a minimum postingperiod of three days.