Food & Beverage Manager | The Owners Box

Temps plein

Overview:

To ensure proper training and supervision of all personnel. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Responsibilities:

• To consistently insure the maximum guest information in the restaurant.
• Pre-meal meeting conducted with service staff daily.
• Supervision of floor during operation.
• Ensure that service personnel follow service scenario.
• Monitor timing of guest experience.
• Handle all complaints to the guests' satisfaction.
• To maintain a consistently smooth-running operation.
• Service staff on duty as scheduled.
• Kitchen, stewarding and cashier staff on duty as scheduled.
• Side-stands fully stocked with equipment.
• All side-work complete.
• Coffee and roll warming equipment functioning.
• Insure station rotation in seating.
• Assist in seating or service of guests as necessary.
• Coordinate all functions in dining room during service.
• Monitor productivity of service, kitchen and stewarding staff.
• To monitor and critique the quality and consistency of the food product.
• Special boards and/or descriptions posted accurately.
• Continuously check food quality and presentation coming from kitchen.
• Maintain food displays during service.
• Monitor guest satisfaction and comments regarding food.
• To be familiar with clients so that there is constant recognition of all repeat guests.
• Reservations reviewed daily.
• Reservations checked against the VIP list from the front desk.
• All special attention details handled properly.
• To maintain the physical atmosphere and cleanliness of the restaurant.
• Staff’s uniform and appearance meet specifications.
• Tabletops set to specifications.
• All menus inspected daily by hostess.
• During service, constantly inspect tabletops, side-stations and tray stands.
• Ensure all equipment is in good condition and clean.
• Ensure all work areas are maintained neat, orderly and clean.
• Ensure all lights and music are adjusted appropriately for each meal period.
• To contribute to the profitability of the restaurant through cost control effectiveness.
• Administrative responsibilities:
  • Monthly budget
  • Monthly volume forecast
  • Weekly volume forecast
  • Weekly schedule
  • Staffing requirements
  • Weekly payroll forecast
  • Payroll computation
  • Bar controls and procedures
  • Beverage cost
  • Beverage requisitioning
  • Food requisitioning
  • Assist in end-of-month inventory
  • Bar and dining room security
• Constantly perform positive up-selling techniques with service staff.
• Expedite table turnover and table resetting.
• Implement sales promotions and merchandising programs.
• Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
  • Reconciliation/deposits
  • Charge procedures
  • House charge procedures
  • Check control
  • Walkouts
  • Meal period change
  • Reports
  • Abstracts
• Know and adhere to all company policies and procedures.
• Know emergency procedures (including CPR) and work to prevent accidents.
• Be familiar with and enforce all policies related to liquor liability laws. Specifically:
  • Dramshop Theory - Prohibiting sale of liquor to intoxicated guests.Prohibiting sale of liquor to minors.
  • Perform any and all other duties assigned and/or required by management.

Qualifications:

• Bachelor’s Degree preferred
• Previous Restaurant Manager Experience required, with preference given to candidates with high volume experience and strong beer/wine/spirits knowledge
• Flexible schedule including evenings, weekends, and holidays
• Understanding of financial statements and labor productivity

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.