Housekeeping Office Coordinator

Temps plein

JOB PURPOSE: To assist in the coordination of Housekeeping assignments to

associates.

ESSENTIAL JOB FUNCTIONS:

• Open Housekeeping department.

• Respond to all phone calls/requests from guests and other departments.

• Ensure VIP rooms/ suitesare expedited

• Monitor computer system, PMS, stats., synergy prompt response calls.

• Monitor office supply inventory and report any deficiencies to Housekeeping Managers.

• Maintain clear and efficient communication withall departments throughout the hotel.

• Maintain cleanliness and organization inthe department.

• Dispatch specific requests toallstaff members.

• Oversee hourly housekeeping reports.

• Ensureall duties are assigned and recorded.

• Maintainall inventories and report any deficiencies to the appropriate departments.

• Log and calculate outside labor hours to assist Housekeeping Management with accurate billing.

• Preparepaperworkfor next day opening and verify schedules.

• Performs other duties as assignedby the housekeeping leadership team.

• Inventory Supplies

• Track Care Rooms

• Knowledge of hotel, facilities and events.

• To ensure thathotel,guestand associates are maintained in a safe and secure environment.

• Duties,responsibilitiesand work locations may change or be assigned atany timebased on business needs.

QUALIFICATIONS:

• Ableto work well withall departments includingmanagement.

• Ableto work in a high paced environment and keep your composure.

• Must have good communication skills and communicate with all shifts and departments.

• Maintain a professional business appearance, attitude, and performance.

• Must be able to work a variety of shifts, including weekends and holidays.

ENVIRONMENT&POSITION ANALYSIS:

• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

TOOLS& EQUIPMENT:

• Desktop computer (Opera,Alice, Synergy,PMS,SALTO key system, Microsoft Office, Kronos,Birchstreet), printer, telephone, copier, fax machine,push to talkradio dispatch.